Future Store Manager - Retail Leadership in Training

Lovisa; Peabody (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Lovisa seeks an energetic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will coach and develop team members, drive sales, oversee shipments and visuals, and ensure a welcoming, well‑stocked, and on‑brand store environment across busy scheduling and loss-prevention tasks.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards
• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service
• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Skills

Retail management experience

Leadership

Communication

Problem-solving

Interpersonal skills

Fast-paced environment

Flexibility

Physical stamina

Job description

Lovisa seeks an energetic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will coach and develop team members, drive sales, oversee shipments and visuals, and ensure a welcoming, well‑stocked, and on‑brand store environment across busy scheduling and loss-prevention tasks.