Future Opening: Creative Repair Artist

Surface Experts North Fort Worth; Omaha (NE); On-site; CAD 23,000 - 33,000; Full time

Benefits offered by this job

Base Salary + Bonus Opportunity

Company Car

Flexible schedule

Training & development

Paid holidays

Vacation accrual

Midweek appointments

New Hire Training

Tools Provided

Learn a New Trade

Mentorship Opportunities

Dedicated Help Lines

Job summary

Surface Experts North Fort Worth is seeking a hands-on Field Technician to join our growing local team. You will visit multiple sites daily, perform repair work on bathtubs and other surfaces, and deliver friendly customer service while following our 5-step repair process.

We provide a base salary with performance-based commissions, a company car, tools, and onboarding with training. If you enjoy variety and solving problems with creativity, this role offers real hands-on growth and mentorship.

Qualifications

• Experience with hands-on tasks in construction, manufacturing, painting, or a hobby.
• Ability to identify, compare, and recreate colors.
• Willingness to commit to learning a skill that may take months to master.

Responsibilities

• On the jobsite for 4+ customers per day.
• On-site work orders, customer service, and follow-ups.
• Work with a variety of customers across industries such as property management, hotels, movers, and builders.

Skills

Hands-on experience

Facilities maintenance

Color matching

Willingness to learn

Job description

Benefits

• Bonus based on performance
• Company car
• Flexible schedule
• Training & development

Do you like working with your hands? Do you enjoy variety in your work? SurfaceExperts Technician might be the job for you! Enjoy using your creativity toproblem-solve repairs that typically take less than an hour.

Surface Experts is a national brand that is in the process of growing our localteam. We are looking for a person to fill our field technician role. Both menand women make great Surface Experts techs, but there are a few requirementsthat help us determine whether someone will have the skill set to be able tolearn quickly.

Benefits/Perks

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible work schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and product are provided
• Learn a New Trade: Develop skills in a brand new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions

Our Core Values

• Serve Others
• Be a Problem Solver
• Trust the Process

Our Mission

Our mission is to develop outstanding teams by investing in strongrelationships. Together we work to solve our customers’ problems by reducing thewaste of time, money and materials which end up in landfills.

Job Duties And Responsibilities

In the Field Daily

• On the jobsite for 4+ customers per day
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

Customer Service and Communication

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

Follow Repair Process

• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

We are looking for someone who has experience in either the process offabricating or installing bathtubs. You will use your knowledge of common tubbuilding materials: fiberglass, gel coat, enameled steel and acrylic. We repairdamages to tubs that happen during or after installation.

Preferred Qualifications

• Experience working with your hands - This could be in construction,manufacturing, painting, or even a personal hobby
• Experience working in facilities maintenance can be a big plus, but is notrequired
• An ability to identify, compare, and recreate colors - Understanding colorand how to match color is a large part of what we do. An art background ishelpful, but not necessary.
• Willingness to commit to learning a skill that may take months to master.

What We Value

• Attention to detail
• Enjoy working with a team
• Ability to manage your own schedule
• Customer service experience
• Excellent work ethic

The ideal applicant is someone who finds pride in their work and thrives usingcreativity. Most of our customers are faced with unique damage to their counter,floor, tub or other hard surface. As a creative repair specialist we canproblem-solve, finding a custom repair for the damage and saving them the hassleand cost of replacement.

Compensation

Compensation: $17.00 - $24.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repairsmall damage to surfaces like Floors, Countertops, Bathtubs, Cabinets,Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselvesin our ability to provide incredibly fast service, while maintaining a friendlyand professional atmosphere in our support center and on jobsites. We combineold school skill sets with new technology and products, resulting in a durableand appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competitionfocuses on complete resurfacing. Our objective is a happy customer and along-term relationship. We focus on saving our customers time, money andwasted materials that end up in landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so ourtechnicians can carry their entire set of tools and equipment in a smallvehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strongrelationships. Together we work to solve our customers’ problems by reducing thewaste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as analternative to replacement or complete refinishing. Our goal is to berepresented in every major metropolitan area, and for our brand to be synonymouswith spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Yourapplication will go directly to the franchisee, and all hiring decisions will bemade by the management of this franchisee. All inquiries about employment atthis franchisee should be made directly to the franchise location, and not toSurface Experts Corporate.