Furniture Sales Pro – Create Dream Home Moments

Macy's; Eugene (OR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring for a Furniture Sales Colleague in the United States. You will assist customers in the furniture area, meet sales goals, promote loyalty programs, and process orders with strong product knowledge. Hours vary by week and benefit eligibility is noted.

Full-time schedules typically start at 30+ hours per week, with part-time options around 12-24 hours. Benefits include health coverage, PTO, and holidays. Excellent customer service and teamwork are essential.

Qualifications

• 1-2 years of related experience is required.
• Flexible availability, including days, evenings, weekends and holidays.
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues.
• Resourceful and able to adapt quickly to changing priorities.

Responsibilities

• Engage with customers to understand their furniture needs, demonstrating knowledge of store products and services to build sales and minimize returns.
• Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience.
• Utilize technology to complete customer orders, assist customers in envisioning and selecting the most suitable products for their needs, and provide support to those using devices to shop and compare.
• Participate in ongoing product knowledge training through both technology and vendor partners.
• Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues.
• Maintain contact with customers through the pre- and post-delivery process to ensure a positive shopping and delivery experience.
• Adhere to Asset Protection and inventory control compliance procedures.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills

Interpersonal skills

Flexible availability

Adaptability

Customer service

Job description

Macy's is hiring for a Furniture Sales Colleague in the United States. You will assist customers in the furniture area, meet sales goals, promote loyalty programs, and process orders with strong product knowledge. Hours vary by week and benefit eligibility is noted.

Full-time schedules typically start at 30+ hours per week, with part-time options around 12-24 hours. Benefits include health coverage, PTO, and holidays. Excellent customer service and teamwork are essential.