Furniture Sales Pro – Build Client Relationships & Earn

Macy's; Wayne (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Macy's is seeking a Furniture Sales Colleague to deliver outstanding customer service in the Furniture department. You will build relationships, share product knowledge, and guide customers to furniture solutions that fit their lifestyle.

This role emphasizes achieving sales goals and supporting loyalty programs. You’ll assist with inventory and fulfillment, use technology to visualize purchases, and provide expert guidance throughout the shopping and delivery process to ensure a positive

Qualifications

• 1-2 years of related experience is required.
• Ability to read and understand employment policies in English.
• Strong customer-service and communication skills.

Responsibilities

• Achieve sales goals and promote protection plans and loyalty benefits.
• Manage return rates and assist with inventory and fulfillment in the department.
• Engage customers using technology to visualize and compare products and place orders.
• Maintain contact with customers through the delivery process to ensure satisfaction.

Skills

Customer service

Communication

Teamwork

Sales goal orientation

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Furniture Sales Colleague to deliver outstanding customer service in the Furniture department. You will build relationships, share product knowledge, and guide customers to furniture solutions that fit their lifestyle.

This role emphasizes achieving sales goals and supporting loyalty programs. You’ll assist with inventory and fulfillment, use technology to visualize purchases, and provide expert guidance throughout the shopping and delivery process to ensure a positive