Furniture Sales Associate (Full-time)

Moore's Furniture, Inc.; Chester (Delaware County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Moore's Furniture, Inc. in Delaware County, Chester is seeking a full-time Sales Associate who will assist customers in creating beautiful spaces through furniture selections and design options. The ideal candidate should have strong interpersonal skills, a knack for building customer relationships, and previous retail experience. Responsibilities include greeting customers, processing orders, and maintaining the showroom. Benefits include 401(k), health insurance, and paid time off, with weekend availability required.

Qualifications

• Previous retail or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to learn product construction and materials.
• Comfortable using computers and order systems.
• Ability to work independently and as part of a team.

Responsibilities

• Greet customers and provide a welcoming showroom experience.
• Assist customers in selecting products that fit their style.
• Process customer orders accurately.
• Follow up with customers regarding orders and availability.
• Maintain a clean and organized showroom.

Skills

Retail or customer service experience

Interpersonal and communication skills

Strong organizational skills

Ability to learn product knowledge

Relationship building skills

Job description

The Sales Associate is responsible for helping customers create comfortable, beautiful spaces by guiding them through furniture selections, fabrics, finishes, and design options. This role emphasizes excellent customer service, strong product knowledge, and building trust with every guest who visits the store.

Key Responsibilities

• Greet customers and provide a welcoming showroom experience
• Assist customers in selecting products/services that fit their style, space, and budget
• Demonstrate knowledge of styles, materials, fabrics, and customization options
• Create and process customer orders accurately
• Follow up with customers regarding orders, questions, and product availability
• Maintain a clean, organized, and visually appealing showroom and work space
• Stay informed on current promotions, product updates, and company policies
• Work collaboratively with office staff, warehouse, and delivery teams to ensure smooth order fulfillment

Qualifications/Skills

• Previous retail or customer service experience preferred
• Strong interpersonal and communication skills
• Ability to learn product construction, materials, and customization options
• Comfortable using computers and order systems
• Ability to work independently and as part of a team
• Strong relationship building skills
• Strong organizational skills and ability to manage multiple customer leads and opportunities
• Consistent follow-up with customers through phone, email, and other communication platforms

Physical Requirements

• Ability to stand and walk for extended periods while assisting customers
• Ability to occasionally move or adjust smaller showroom accessories or displays
• Ability to demonstrate furniture features when assisting customers
• Ability to safely ascend and descend stairs as part of normal work activities

Work Environment

This position operates in a retail showroom environment where customer traffic can vary. At times the store may be busy assisting multiple customers, while other times may be slower. During slower periods, employees are expected to remain productive by following up with customers, maintaining the showroom, and supporting store operations.

Work Schedule

Full-Time

• Minimum of 39 hours per week
• Weekend availability required
• May include evenings or holidays as needed

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Moore’s Furniture is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law