Furniture Quality Inspector: Verify Orders & Oversee Repairs

Rooms To Go; Lakeland (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Vision insurance

Dental insurance

Health insurance

Life insurance

Disability insurance

Vacation

Job summary

Rooms To Go is seeking a detail-oriented Inspector to verify Red Alert orders, ensure correct products, and oversee repairs to quality standards. You will review customer notes, contact clients if needed, and supervise safe handling during loading.

Requires ability to lift 50 lbs and reliable attendance; prior customer service experience is not required. Training is provided and benefits are available.

Qualifications

• Must possess an eye for detail.
• Excellent communication, both verbal and written.
• Strong time management skills are required.
• Regular, reliable attendance and punctuality to serve our customers.
• Ability to lift 50lbs, and have excellent mobility (repetitive bending, lifting, stooping, climbing, pushing, etc.).
• Prior customer service or warehouse experience is not required.

Responsibilities

• Inspection of all Red Alert orders.
• Verifying the orders all have the correct products.
• Overseeing the repairs of the product and making sure the repairs are up to quality standards.
• Reviewing the Red Alert notes for customers concerns/reasons and contacting the customers when needed.
• Observing the loading of the Red Alert product to ensure safe handling on to the trailers.
• Performs other duties as required.
• Added duties include locating 3rd+ Red Alerts and stripping them from factory wrap, moving furniture on floats, and wrapping with Bubble wrap and protective bags.

Skills

Eye for detail

Communication

Time management

Punctuality

Physical fitness

No prior experience required

Job description

Rooms To Go is seeking a detail-oriented Inspector to verify Red Alert orders, ensure correct products, and oversee repairs to quality standards. You will review customer notes, contact clients if needed, and supervise safe handling during loading.

Requires ability to lift 50 lbs and reliable attendance; prior customer service experience is not required. Training is provided and benefits are available.