Furniture Coordinator Assistant

Corpay; St. Charles (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k enrollment

Virtual fitness classes

Robust PTO offerings: holidays, VAC, S

Employee discounts with major vendors

Philanthropic support

Fun culture with contests

Job summary

Corpay in St. Charles, Illinois, seeks a Furniture Coordinator Assistant to organize and track daily furniture activities, maintain the department schedule, and ensure services meet ALE customers’ expectations. Reporting to the Furniture Supervisor, you’ll work with furniture vendors and ALE teammates.

You will receive workspace, company equipment, and formal hands-on training, enabling you to contribute effectively in a fast-paced, collaborative environment dedicated to customer satisfaction.

Qualifications

• Two years of office experience.
• One or more years of data-entry experience.
• Ability to multitask and collaborate with internal departments.
• Proficiency with Microsoft Office products.
• Excellent interpersonal communication, organizational, and problem-solving skills.
• High level of professionalism, attention to detail, and accuracy.
• Ability to work some holidays and weekends.
• ACT database experience is a plus.
• College education is preferred.
• One year of customer service or hospitality experience in a fast-paced environment is preferred.

Responsibilities

• Maintaining and tracking scheduled furniture activities to support timely, customer-focused service delivery.
• Building and maintaining productive relationships with furniture vendors in partnership with the Furniture Supervisor.
• Coordinating and communicating with ALE team members who provide services to policyholders.
• Troubleshooting quality, delivery, pickup, and other service issues affecting furniture orders.
• Assigning furniture vendors to files and selecting the appropriate collection type.
• Updating the database with incoming quotes and maintaining accurate documentation for all files.
• Supporting the Furniture Assistant team as needed and answering incoming Furniture Department phone calls.
• Resolving concerns with vendors and insured parties to achieve a satisfactory outcome.
• Managing multiple time-sensitive files and competing events in a fast-paced environment.
• Maintaining the ACT Placement Database and completing other duties as assigned.

Skills

Office experience

Data-entry

Multitasking

Interpersonal communication

Organization

Professionalism

Holidays/weekends availability

Customer service experience

Education

College education preferred

Tools

Microsoft Office

ATS

ACT database

Job description

What We Need

Corpay is currently looking to hire a Furniture Coordinator Assistant within our Lodging line of business and is in St. Charles, Illinois. In this customer service role, you will coordinate and track daily furniture activities, maintain the department schedule of stops, and help ensure services are completed to the satisfaction of ALE customers. You will report directly to the Furniture Supervisor and regularly collaborate with furniture vendors and other ALE team members.

How We Work

As a Furniture Coordinator Assistant, Corpay will set you up for success by providing:

• Assigned workspace in our St. Charles, Illinois office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Maintaining and tracking scheduled furniture activities to support timely, customer-focused service delivery.
• Building and maintaining productive relationships with furniture vendors in partnership with the Furniture Supervisor.
• Coordinating and communicating with ALE team members who provide services to policyholders.
• Troubleshooting quality, delivery, pickup, and other service issues affecting furniture orders.
• Assigning furniture vendors to files and selecting the appropriate collection type.
• Updating the database with incoming quotes and maintaining accurate documentation for all files.
• Supporting the Furniture Assistant team as needed and answering incoming Furniture Department phone calls.
• Resolving concerns with vendors and insured parties to achieve a satisfactory outcome.
• Managing multiple time-sensitive files and competing events in a fast-paced environment.
• Maintaining the ACT Placement Database and completing other duties as assigned.

Qualifications & Skills

• Two years of office experience.
• One or more years of data-entry experience.
• Ability to multitask, work in an ATS, and collaborate effectively with internal departments.
• Proficiency with Microsoft Office products.
• Excellent interpersonal communication, organizational, and problem-solving skills.
• High level of professionalism, attention to detail, and accuracy.
• Ability to work some holidays and weekends.
• ACT database experience is a plus.
• College education is preferred.
• One year of customer service or hospitality experience in a fast-paced environment is preferred.

Physical Requirements

• Ability to concentrate and multitask in a fast-paced environment.
• Ability to sit for prolonged periods while working at a desk, talking on the phone, and using a computer.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings include major holidays, vacation, sickness, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly range for this position is $17-$18, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.