Funeral Services Support Specialist

Archdiocese-of-La; California; On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental and

Pension Plan

Vacation & Sick Time

Paid Holidays

Sign-on Bonus

Job summary

Archdiocese of Los Angeles invites applications for a Funeral Service Assistant at All Souls Mortuary in Long Beach, CA. This non-exempt, full-time position supports families during difficult times, coordinates viewings, services, and interments, and works with mortuary staff and clergy to ensure premier service.

You will drive the hearse or family limousine, assist with seating and logistics, and maintain confidentiality while handling sensitive information.

Qualifications

• Associate or bachelor’s Degree preferred.
• Valid Driver’s License, good driving record and automobile insurance.
• Understanding of Christian Burial in the Catholic Church.
• Must be able to read and interpret Mortuary policies, procedures, contracts, and customer files such as interment right records.
• Communicate effectively in written and oral form.
• Develop and maintain effective working relationships.
• Provide excellent customer service skills by responding to common inquiries or complaints from customers, co-workers or members of the business community.
• Effectively present information to patron family members, co-workers and management.
• Calculate figures and amounts such as discounts, interest, proportions and percentages and to apply concepts of basic mathematics.

Responsibilities

• Set-up and assist with viewings, funeral services, memorial services, etc.
• Directs calls to appropriate team members.
• Greets and receives families and/or other persons entering the office for information and assistance.
• Attends interment services of client families.
• Maintains a friendly attitude while offering assistance and guidance to all persons entering the location.
• Assists passengers in and out of limousine with special emphasis and patience given to the handicapped and elderly.
• Assists in the set-up of services and the movement of the casketed deceased and other related paraphernalia in and out of the visitation area, funeral home, chapel, church or other place of service.
• Drives the hearse, family limousine or other vehicle in the funeral cortege and/or other funeral related activities.
• Prepare and/or coordinate memorial materials.
• Performs other duties as assigned

Skills

Customer service

Communication

Team coordination

Confidentiality

Independent work

Driving

Handling high-stress situations

Education

Associate or Bachelor’s Degree preferred

Valid Driver’s License

Job description

Archdiocese of Los Angeles invites applications for a Funeral Service Assistant at All Souls Mortuary in Long Beach, CA. This non-exempt, full-time position supports families during difficult times, coordinates viewings, services, and interments, and works with mortuary staff and clergy to ensure premier service.

You will drive the hearse or family limousine, assist with seating and logistics, and maintain confidentiality while handling sensitive information.