Funeral Services Assistant (part-time)

Service Corporation International; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in funeral services is seeking a Funeral Services Assistant in Omaha. This role involves clerical and administrative support along with hands-on preparation for funeral services. Candidates must possess a high school diploma, demonstrate compassion, and have good customer service skills. The position requires effective communication and professionalism while assisting families during their time of need. A valid driver's license is also necessary for this role.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Valid state driver’s license with acceptable driving record required.

Responsibilities

• Prepares for services including setting up floral arrangements and delivering personal keepsakes.
• Assists with the respectful preparation of remains.
• Performs office duties like answering phones and operating equipment.

Skills

Compassion

Integrity

Clear communication

Professional behaviors

Team player

Education

High school diploma or equivalent

Tools

MS Office suite

Databases

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity

• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 68106 Category (Portal Searching): Operations Job Location: US-NE - Omaha