Funeral Services Assistant (part-time)

Service Corporation International; Omaha (NE); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in funeral services seeks a Funeral Services Assistant for part-time work. The role includes clerical and administrative support to funeral operations, assisting client families during services, and ensuring a respectful environment. Ideal candidates will possess a high school diploma and exhibit compassion and excellent communication skills.

Qualifications

• Previous customer service and/or sales experience preferred.
• Valid state driver’s license with an acceptable driving record required.
• Ability and willingness to learn new tasks.

Responsibilities

• Prepares services including setting up floral arrangements and other items.
• Assists with preparation of remains and attends services.
• Handles office duties such as answering phones and running errands.

Skills

Compassion

Clear communication

Professional behavior

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items

• Prepares documents related to services, cremations, maintenance, as directed by management

• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations

• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.

• Run errands such as for floral delivery, picking up of supplies, documents, etc

• Serves as an usher and may park cars or perform any transportation requirements.

• Drives Funeral Home vehicles for services and picking up families

• Ensures refreshments are available (where allowed by law)

• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.

• Prepares documents related to services, cremations, maintenance etc.,

• Greets and receives client families and / or other persons entering the office for information and assistance

• Accommodates the needs of the family during a service and/or visitation

• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred

• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity

• Clear and concise verbal and written communication skills

• Professional behaviors and team player

Postal Code: 68106

Category (Portal Searching): Operations

Job Location: US-NE - Omaha

Job Profile ID: F00226

Time Type: Part time

Location Name: Westlawn-Hillcrest Funeral Home Memorial Park and Crematory