Funeral Service Coordinator

Service Corporation International; West Covina (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Dependent Care

Job summary

Service Corporation International in West Covina, CA, seeks a Funeral Assistant to coordinate bereavement rites and support families with compassion and professionalism, in line with company policies. You will confirm service arrangements, assist with ceremonies, drive responsibilities as needed, handle documentation, and support office tasks while upholding licensing and safety standards.

This role includes benefits such as health, dental, vision, and retirement options, and requires a high

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years related experience as a Funeral Assistant.
• Current driver’s license with acceptable driving record.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating parking, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos; sets up and removes chairs.
• In absence of Family Service Counselor, provides aftercare including delivery of documentation; stationery; information on insurance, health benefits and pension, and pre-arrangements for next of kin.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations.
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and preparing reports as necessary.
• Assist with the maintenance of vehicles, the facility and property.
• Receives caskets and other funeral home supplies as well as place into inventory.
• Ensures refreshments are available (where allowed by law).

Skills

Compassion & integrity

Communication skills

Problem solving

Multi-tasking & prioritization

Attention to detail

Computer literacy

Religious & fraternal customs

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in West Covina, CA, seeks a Funeral Assistant to coordinate bereavement rites and support families with compassion and professionalism, in line with company policies. You will confirm service arrangements, assist with ceremonies, drive responsibilities as needed, handle documentation, and support office tasks while upholding licensing and safety standards.

This role includes benefits such as health, dental, vision, and retirement options, and requires a high