Funeral Service Assistant (part-time)

sci; Huntingdon Valley (PA); On-site; USD 21,000 - 25,000; Full time

Job summary

SCI in Huntingdon Valley, PA seeks a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will meet the public, answer questions, and assist with services and ceremonies as requested by clients and management.

The role emphasizes compassion, professionalism, and adherence to company policies; attendance at monthly staff meetings is expected and you will help with arrangements and transportation as needed.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepare for services by arranging floral items, chairs, caskets, urns, photos and keepsakes.
• Prepare service and cremation documents and assist with facility operations.
• Assist with remains preparation and respectful handling of client families.
• Answer phones, operate office equipment, and manage administrative tasks.
• Greet client families and provide information; support visitations and services as needed.
• Assist with transportation of items and vehicles and maintain refreshments where allowed.

Skills

Customer service

MS Office

Communication skills

Team player

Education

High school diploma or equivalent

Tools

Phone systems

Fax machine

Debit card machine

Typewriter

Postage meter

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 19006

Category (Portal Searching): Operations

Job Location: US-PA - Huntingdon Valley