Funeral Service Assistant (part-time)

Sci Corp; Bakersfield (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and operational support for funeral services and cremations. You will help with setup, guest assistance, and information provision to families in a compassionate manner.

This Part-time role expects involvement in visitations, services, and may include driving duties; MS Office skills and a high school diploma are preferred. 401(k) eligibility applies where allowed by policy.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or sales preferred.
• Proficient with MS Office and databases; willingness to learn.

Responsibilities

• Prepare for services: deliver and set up floral arrangements, chairs, caskets, and keepsakes.
• Prepare service documents for services, cremations, maintenance as directed by management.
• Assist with dressing and lifting remains, and operation of crematory as permitted by law.
• Answer phones, operate office equipment including fax, computer, multi-line phone system, debit machines.
• Run errands for floral delivery, supplies, and documents.
• Serve as usher, assist with transportation and parking as needed.
• Drive funeral home vehicles for services and family transport.
• Ensure refreshments are available as allowed by law.
• Assist with visitations and funeral services, including setup and delivery of items.
• Greet families and provide information and assistance to clients.

Skills

Compassion

Communication skills

Teamwork

Education

High school diploma

Tools

MS Office

Job description

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Compensation:

Part-time associates working an average 20 hours a week may be eligible for 401(k).

As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues
Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.

Service Corporation International is North America’s leading provider of death care services, operating numerous funeral homes and cemeteries under the Dignity Memorial® brand.

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