Funeral Service Assistant

Service Corporation International; San Diego (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/Health Savings Account

Sick Leave

Disability insurance

Life Insurance

401(k) plan with company match

Employee Assistance Program

Job summary

Sci Corp in San Diego, CA is seeking a Funeral Services Assistant to provide clerical and operational support for funeral services. You will greet the public, answer questions, and assist with ceremonies, ensuring services run smoothly and staff meetings are attended.

The role requires at least a high school diploma, a minimum of 3 years in funeral services, and a valid driver’s license. Expect varied duties, including office tasks and field support.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years related experience as a Funeral Assistant.
• Current state driver’s license with an acceptable driving record.
• Basic knowledge of religious and fraternal organizations customs.
• Excellent communication and interpersonal skills.
• Ability to multi-task and set priorities with attention to detail.

Responsibilities

• Arrange and direct bereavement rites including funerals and memorial ceremonies.
• Confirm authorization to proceed with service arrangements.
• Inform families of veteran honors and related services.
• Assist during services: parking, ushering, driving vehicles, setting up and breaking down venues.
• Provide aftercare: documents, information on benefits, and pre-arrangements for next of kin.
• Share potential pre-need referrals with Family Service Counselors.
• Ensure compliance with licensing, rules, and regulations.
• Prepare documents and online entries for services and cremations.
• Perform general office duties and report preparation.
• Assist with vehicle and facility maintenance.
• Receive inventory and manage casket/supplies.

Skills

Communication skills

Multi-tasking

Detail-oriented

Problem solving

Compassion

Education

High School diploma

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Confirms authorization to proceed with the service arrangements
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
• In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Assists with general office duties including answering phones and preparing reports as necessary
• Assist with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)

Minimum Requirements

Education

• High School diploma or equivalent

Experience

• Minimum of 3 years related experience as a Funeral Assistant

Licenses

• Current state/province issued driver's license with an acceptable driving record

Knowledge, Skills And Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Pay

$21.00 to $23.50 an hour based on experience

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92121

Category (Portal Searching): Operations

Job Location: US-CA - San Diego