Funeral Director/Embalmer

Foundation Partners Group; Lakewood (WA); On-site; USD 70,000 - 110,000; Full time

Job summary

Foundation Partners Group is seeking a Funeral Director/Embalmer to manage all phases of funeral arrangements and final disposition. You will lead service teams, present options to families, and ensure high-quality experiences consistent with licensing requirements.

You will work with diverse families, coordinate paperwork and permits, and participate in post-service follow-ups. A current license and valid driver\'s license are required, with strong communication and empathy essential.

Qualifications

• Current state licensure for funeral directing & embalming.
• Self-motivated and energetic.
• Strong oral and written communication skills.
• Caring, empathetic, and committed to providing best‑in‑class service to customers.
• Sensitivity and knowledge of different philosophical systems and religions.
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Valid state‑issued driver\'s license with a clear driving record.

Responsibilities

• Present clients with all service and merchandise options.
• Maintain accurate and timely client files to improve efficiency.
• Engage with community groups to grow market share as directed.
• Assist with additional duties such as pre-need planning and maintenance tasks.
• Oversee team members during services and ensure professional representation.
• Coordinate after-service follow-ups and complete arrangements.

Skills

Funeral directing

Embalming

Communication

Empathy

Leadership

Licensure

Driver's license

Driver's license

Microsoft Office

Tools

Microsoft Office

Job description

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time


• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files


• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor


• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)


• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location


• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations


• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)


• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as‑needed basis (per appropriate licensing) to the instructions obtained from the family


• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality


• Completes tasks and details resulting from the arrangement conference


• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations


• Conducts and attends funeral services regularly


• Leads all post-service follow-ups as needed

Requirements & Qualifications

• Current state licensure for funeral directing & embalming


• Self-motivated and energetic


• Strong oral and written communication skills


• Caring, empathetic, and committed to providing best‑in‑class service to customers


• Sensitivity and knowledge of different philosophical systems and religions


• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture


• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)


• Valid state‑issued driver's license with a clear driving record

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled