Funeral Director

Hartsell Funeral Homes; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Hartsell Funeral Homes in Concord, NC is seeking a dedicated professional to guide families through funeral arrangements with compassion and confidence.

You will coordinate services, ensure accurate documentation, and collaborate with a tight-knit team. This full-time role requires NC Funeral Director licensure or eligibility and a commitment to exceptional service for grieving families.

Qualifications

• North Carolina Funeral Director license (or ability to obtain).
• Strong communication and interpersonal skills.
• Ability to manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Meet with families and guide them through arrangements with compassion.
• Direct and coordinate funeral and memorial services with excellence.
• Ensure all documentation and compliance requirements are completed accurately.
• Collaborate with team members to deliver a seamless experience.
• Participate in an on-call rotation and support after-hours needs.

Skills

Funeral director license

Strong communication

Interpersonal skills

Multitasking

Job description

Location: Hartsell Funeral Home, 460 Branchview Drive NE, Concord NC

Compensation: $45,000 – $65,000 (based on experience)

We are building a high-performance team focused on delivering exceptional service to families during some of the most important moments of their lives. If you are driven, accountable, and take pride in doing things the right way every time, we want to talk with you.

This is not a “just show up” role. This is for someone who wants to be part of a team that is raising the standard for what funeral service can be.

What Winning Looks Like in This Role

• Families consistently feel cared for, respected, and well-guided
• Services run smoothly, professionally, and without avoidable issues
• Communication is clear, proactive, and timely
• Details are handled with precision—nothing falls through the cracks
• You take ownership and follow through without needing to be chased

Key Responsibilities

• Meet with families and guide them through arrangements with compassion and confidence
• Direct and coordinate funeral and memorial services with excellence
• Ensure all documentation and compliance requirements are completed accurately
• Collaborate with team members to deliver a seamless experience
• Participate in an on-call rotation and support after-hours needs

Who You Are (Core Traits)

• High integrity — you do what you say, every time
• Accountable — you own outcomes, not excuses
• Detail-oriented — you catch what others miss
• Team-first — no “that’s not my job” mentality
• Hospitality-driven — you genuinely care about the experience of every family

Qualifications

• North Carolina Funeral Director license (or ability to obtain)
• Strong communication and interpersonal skills
• Ability to manage multiple responsibilities in a fast-paced environment

Physical Requirements

• Ability to assist with the transfer and care of decedents, including lifting and positioning, using proper equipment and team support to ensure safety and dignity at all times

Why Join Our Team

• Clear expectations and accountability (we operate on proven systems)
• Opportunity to grow within a multi-location organization
• Team of people who care about doing excellent work—not just getting by
• Meaningful work that truly impacts families and the community

Job Type: Full-time

License/Certification:

• Funeral Director License (Required)

Ability to Relocate:

• Concord, NC 28025: Relocate before starting work (Required)