Funeral Attendant (part-time)

sci; Town of Florida (NY); On-site; USD 28,000 - 42,000; Full time

Job summary

SCI is seeking a Funeral Attendant in Lighthouse Point, FL area to support services logistics, guest assistance, and post-service tasks. You will prepare rooms, greet families, and assist with transportation and vehicle care, while upholding dignity and confidentiality in all interactions.

Responsibilities span clerical tasks, reception support, and basic driving duties, with work including evenings, weekends, and holidays as needed.

Qualifications

• High School Diploma or equivalent.
• Valid state driver’s license with an acceptable driving record.
• No prior work experience required; funeral industry experience preferred.
• Ability to follow instructions over the phone or in person; good communication skills.
• Ability to work evenings and weekends with compassion and confidentiality.

Responsibilities

• Prepare casket and deceased for visitation and funeral services.
• Set up rooms for services; arrange chairs, flowers, guest books and keepsakes.
• Greet visitors, provide programs, answer questions and offer information.
• May serve as pallbearer and may drive families to cemetery site.
• After services, assist with removal, cleaning and storage of company property and mementos.
• Answer phones, screen callers, and take first-call information.
• Escort guests to rooms and maintain reception area and refreshments.
• Data entry of documents into proprietary systems and mailroom tasks.
• Receive deliveries; make copies, scan, fax, fold memorial materials.

Skills

Follow instructions

Typing/Computer skills

Communication

Compassion

Composure

Verbal & written

Confidentiality

Teamwork

Availability

Lifting ability

Education

High School Diploma

Driver's license

Job description

Our associates celebrate lives. We celebrate our associates.

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

JOB RESPONSIBILITIES

Funeral Services

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
• Greet visitors, provide programs, answers questions, and provide funeral services information
• May serve as pallbearer
• May drive families to cemetery site
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

Office Assistance

• Courteously answer phones, screen callers, and take 'first call' information
• Notify staff members when appointments arrive and escort guests to appropriate room
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
• Review a variety of documents for accuracy
• Data entry of document information into proprietary systems
• Receive deliveries
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance

• Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home
• May transport the deceased to funeral home
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable
• Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

• Education: High School Diploma or equivalent
• Certification/License: Valid state issued driver's license with an acceptable driving record
• Experience: No prior work experience required; Funeral industry experience preferred
• Knowledge, Skills and Abilities:
  • Ability to follow instructions given over the phone or in person
  • Ability to use personal computer and type
  • Ability to work and communicate effectively with others
  • Ability to work with kindness and compassion for the deceased and their families
  • Ability to maintain composure in challenging situations
  • Good verbal and written communications skills
  • Ability to maintain confidentiality
  • Ability to work with colleagues to accomplish tasks
  • Ability to work evenings and weekends
  • Ability to lift up to 50 pounds; push/pull up to 200 pounds

Work CONDITIONS

Work Environment

Work indoors and outdoors during all seasons and weather conditions Professional Dress is required when in contact with families Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently

Physical Demands

• Ability to lift up to 50 pounds; push/pull up to 200 pounds
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond "standard" hours, including weekends, nights and holidays Local travel

Postal Code: 33064

Category (Portal Searching): Operations

Job Location: US-FL - Lighthouse Point