Funding Quality Assurance Associate

First Help Financial; Needham (MA); Remote; USD 100,000 - 125,000; Full time

Job summary

An innovative company is seeking a Funding Quality Assurance Associate to ensure the integrity of loan packages and compliance with established guidelines. In this dynamic role, you will work closely with a diverse team to finalize the booking process for funded loans and document audit results to enhance operational efficiency. This position offers a competitive hourly wage, generous benefits, and a supportive culture that values work-life balance and professional growth. Join a team that is committed to diversity and inclusion, and make a meaningful impact in the auto financing industry.

Benefits

Generous Salaries

Competitive Health Benefits

Paid Vacation

401(k) Match

Tuition Reimbursement

Quarterly Social Outings

Monthly Lunches

Employee Recognition Program

Training Development Program

Qualifications

• 1+ years of experience in Funding or Underwriting.
• Knowledge of loan origination documents in the auto industry preferred.

Responsibilities

• Ensure quality and integrity of audited deals.
• Finalize booking process for audited deals ready to fund.
• Document audit results to improve processes.

Skills

Analytical Skills

Organizational Skills

Attention to Detail

Verbal Communication

Written Communication

Problem-Solving

Time Management

Multitasking

Education

Experience in Funding or Underwriting

Loan Documentation Review Experience

Job description

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Funding Quality Assurance Associate

Your Location: Remote/Anywhere within the USA

You Report To: Funding Manager

Schedule: Monday to Friday, 11:30am - 8pm EST

Compensation: $23.37/hour plus a bonus!

Learn more about our awesome Funding Department

What you will do:

Responsibilities are, but not limited to:

• Ensure quality and system integrity of audited deals which allows and promotes policies and procedures.
• Following set audit parameters to ensure loan packages are processed without any compliance infractions.
• Finalize the booking process for audited deals that are ready to fund, ensuring timely disbursement of payments to dealer partners for funded loans.
• Evaluate and test or modified procedures used to verify that system function according to auditing parameters requirements and conform to established guidelines.
• Document return audit results to allow us to improve areas of deficiency (areas of improvement)
• Detail and monitor DRR (Deal Return Rate) metrics to track the progress and outcomes of the funding process.

What you bring:

• At least 1+ years within Funding and/or Underwriting at FHF
• Loan documentation review experience within a Loan Operations environment.
• Possesses a working knowledge of loan origination documents within the auto industry preferred.
• Strong analytical and organizational skills with great attention to detail.
• Strong verbal and written communication skills.
• Strong organizational, analytical, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Excellent oral, written, and interpersonal communication skills.
• Excellent time management skills with the ability to complete daily assigned audits.

FHF Benefits:

• Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.