Functional Support Consultant

Genesis Consulting Partners, LLC; Washington; On-site; USD 110,000 - 150,000; Full time

Job summary

Genesis Consulting Partners, LLC is seeking a Functional Support Consultant to support the GSA GO.gov travel modernization program. The role involves functional analysis, requirements management, governance support, and oversight across the SDLC, serving as a liaison between business stakeholders, leadership, and technical teams to ensure requirements are documented, traced, validated, and implemented.

The ideal candidate has 5+ years supporting large Federal modernization efforts, with

Qualifications

• 5+ years of experience in functional analysis, business analysis, or implementation for large enterprise systems.
• Experience supporting Federal Government modernization or system implementation programs.
• Experience developing and maintaining Requirements Traceability Matrices (RTMs).
• Experience reviewing contract requirements, functional specifications, and system documentation.
• Knowledge of requirements management, change management, and governance processes.
• Experience supporting User Acceptance Testing (UAT), defect management, and implementation readiness.
• Excellent written and verbal communication skills.

Responsibilities

• Support functional implementation activities for the GSA GO.gov program across multiple implementation waves.
• Develop, maintain, and manage RTMs to ensure end-to-end traceability from contract requirements through design, testing, implementation, and production.
• Review contract requirements, SOWs, user stories, and functional specs to verify alignment and compliance.
• Participate in governance meetings, program reviews, and FOCB activities.
• Evaluate proposed functional changes, assess business impacts, and support change approval processes.
• Review and validate system requirements, functional designs, interface specs, and business process documentation.
• Support agency implementations, ensuring functional readiness and consistency across deployments.
• Conduct acceptance document reviews, readiness assessments, and production transition reviews.
• Coordinate with business analysts, solution architects, and technical teams to resolve functional issues.
• Support UAT, defect triage, test scenario validation, and production readiness activities.
• Track functional risks, issues, action items, and dependencies with status updates to leadership.
• Document meeting outcomes, governance decisions, lessons learned, and implementation recommendations.
• Support continuous improvement initiatives by identifying opportunities to streamline processes and governance.

Skills

Functional analysis

Requirements management

Governance

UAT coordination

Documentation

Stakeholder communication

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Information Systems

Tools

Azure DevOps

Jira

IBM DOORS

Jama

Job description

Full time | GenesisConsultingPartners,LLC | United States

Genesis Consulting is seeking a Functional Support Consultant to support the GSA GO.gov travel modernization program by providing functional analysis, requirements management, governance support, and implementation oversight throughout the system development lifecycle. This role serves as a liaison between business stakeholders, program leadership, and technical teams to ensure business requirements are accurately documented, traced, validated, and successfully implemented.

The Functional Support Consultant will play a critical role in requirements traceability, governance reviews, Functional Oversight Change Board (FOCB) support, contract requirements validation, implementation wave planning, and acceptance document reviews. The ideal candidate has experience supporting large Federal system modernization programs, preferably involving Travel & Expense, SAP Concur, or enterprise financial management solutions.

Duties, Responsibilities, & Skills:

• Support functional implementation activities for the GSA GO.gov program across multiple implementation waves.
• Develop, maintain, and manage Requirements Traceability Matrices (RTMs) to ensure end-to-end traceability from contract requirements through design, testing, implementation, and production.
• Review contract requirements, Statements of Work (SOWs), user stories, and functional specifications to verify solution alignment and contractual compliance.
• Participate in governance meetings, program reviews, and Functional Oversight Change Board (FOCB) activities.
• Evaluate proposed functional changes, assess business impacts, and support change approval processes.
• Review and validate system requirements, functional designs, interface specifications, and business process documentation.
• Support agency implementations, ensuring functional readiness and consistency across deployments.
• Conduct acceptance document reviews, implementation readiness assessments, and production transition reviews.
• Coordinate with business analysts, solution architects, technical teams, and agency stakeholders to resolve functional issues and clarify requirements.
• Support User Acceptance Testing (UAT), defect triage, test scenario validation, and production readiness activities.
• Track functional risks, issues, action items, and dependencies while providing status updates to program leadership.
• Assist in documenting meeting outcomes, governance decisions, lessons learned, and implementation recommendations.
• Support continuous improvement initiatives by identifying opportunities to streamline functional processes and governance practices.

Requirements

• 5+ years of experience supporting functional analysis, business analysis, or implementation activities for large enterprise systems.
• Experience supporting Federal Government modernization or system implementation programs.
• Experience developing and maintaining Requirements Traceability Matrices (RTMs).
• Experience reviewing contract requirements, functional specifications, and system documentation.
• Knowledge of requirements management, change management, and governance processes.
• Experience supporting User Acceptance Testing (UAT), defect management, and implementation readiness.
• Strong analytical, organizational, and documentation skills.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience supporting GSA GO.gov, or other large Federal modernization initiatives.
• Experience with SAP Concur, E2 Solutions, or other enterprise Travel & Expense platforms.
• Experience supporting Functional Oversight Change Boards (FOCB) or similar governance bodies.
• Experience with Agile, Scrum, SAFe, or hybrid project delivery methodologies.
• Experience with requirements management tools such as Azure DevOps, Jira, IBM DOORS, or Jama.
• Bachelor’s Degree in Business Administration, Information Systems, Public Administration, or another related field.

Required Certifications:

• None required; SAFe or Agile preferred.

Other

• Must be a US Citizen
• Must be able to obtain a Public Trust Clearance
• Must have a clean record and pass Criminal Background Check
• [SY1] And JTR (Joint Travel Regulations)?