Functional Manager - Enterprise Resource Planning (ERP)

Memphis-Shelby County Schools; Memphis (TN); On-site; USD 84,000 - 121,000; Full time

Job summary

Memphis Shelby County Schools seeks an ERP Program Manager to develop, implement and sustain a comprehensive ERP support team for Oracle Fusion across HR, Finance, and Business Operations. You will collaborate with district business owners and IT to prioritize system needs, manage changes and upgrades, and oversee training and procedures to ensure timely, high-quality service.

A Bachelor’s degree is required with nine years of related experience; strong knowledge of Finance, HR Fixed Assets,

Qualifications

• Requires Bachelor’s Degree in Education, Computer Science, IT or related field and 9 years total experience.
• Strong knowledge of Finance, HR Fixed Assets, Inventory and Procurement preferred.
• Proof of education, training, and/or experience required.

Responsibilities

• Develop, implement and sustain a comprehensive ERP support team for Oracle Fusion across HR, Finance, and Business Operations.
• Collaborate with business owners and IT to develop short and long-range Oracle system priorities and support.
• Gather, evaluate, document and prioritize business needs and translate into functional specifications.
• Manage ERP team assignments, design processes, prototyping, testing and defining support procedures.
• Lead ERP changes and upgrades planning, development and scheduling.
• Oversee initiatives aligning ERP functionality with district operations and goals.
• Establish and maintain business relationships and collaborate with District Leadership.
• Ensure timely, high-quality support through coordination with related teams.

Skills

ERP System Knowledge

Oracle Fusion

Business Process Analysis

Stakeholder Communication

Education

Bachelor’s Degree in Education, Computer Science, Information Technology or related field

Tools

ERP functional design tools

Scenario design and flow mapping

Job description

Works under limited direction to develop, implement and sustain a comprehensive collaborative high quality support team for Enterprise Resource Planning (ERP) System (Oracle Fusion) support across Human Resources, Finance, and Business Operations.

• Collaborates with business owners and Information Technology (IT) to develop short and long-range Oracle system priorities and support.
• Gathers, evaluates, documents and prioritizes business needs and requirements and translates into functional specifications.
• Manages and oversees Enterprise Resource Planning (ERP) team assignments, identification of business requirements, functional design process design (including scenario design and flow mapping), prototyping, testing, training and defining support procedures. Guides functional advisors in the holistic approach to operational, integration, quality and performance goals of solutions.
• Leads the evaluation, planning, development, and scheduling of all ERP functional changes and upgrades.
• Manages, coordinates, prepares and oversees the implementation of strategic operational initiatives that align with the functionality of the ERP system.
• Manages business relationships to establish collaborative and customer focused engagements.
• Initiates and participates in regularly scheduled meetings to collaborate and review priorities with District Leadership.
• Promotes and maintains partnership with Technical Support Team to ensure business needs are met in a timely manner, foster accountability in efforts to provide exceptional customer service and responsiveness.
• Coordinates with related team or department to ensure functional/operational needs are understood and assistance with connecting and translating those requirements to technical support for ERP are attained.
• Performs other related duties as assigned or directed.

Graduation from an accredited college or university with a Bachelor’s Degree in Education, Computer Science, Information Technology or a related field; PLUS five (5) years related experience in a related field; or an equivalent combination of related education and experience totaling nine (9) years. Strong technical background and vast knowledge of Finance, HR Fixed Assets, Inventory and Procurement preferred. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED).

Degree Equivalency Formula

Bachelor’s Degree= 4 years plus required years of experience.

Master’s Degree= 2 years plus required years of experience. Where Master’s degrees are required, years for Bachelor’s Degrees must be included.

Salary range $84,481.76 minimum to $120,660.75 maximum