Functional Manager - Enterprise Resource Planning (ERP)

Memphis Shelby County Schools; Lauderdale Courts (TN); On-site; USD 84,000 - 121,000; Full time

Job summary

Shelby County Schools seeks an experienced ERP lead to develop and sustain an Oracle Fusion support program across HR, Finance, and Business Operations. You will work with business owners and IT to define priorities, translate requirements into specifications, and guide end-to-end ERP changes and upgrades.

The role emphasizes coordinating with district leadership, training teams, and ensuring timely, customer-focused ERP solutions that align with strategic initiatives.

Qualifications

• Bachelor’s degree plus five years related experience, or a total of nine years in a related field.
• Strong technical background with Finance, HR Fixed Assets, Inventory and Procurement knowledge.
• Proof of education, training, and/or experience is required.

Responsibilities

• Develops and sustains an ERP support team for Oracle Fusion across HR, Finance and Operations.
• Collaborates with business owners and IT to set ERP priorities and support plans.
• Translates business needs into functional specifications and designs.
• Leads ERP changes, upgrades, testing, training and support procedures.
• Manages stakeholder relationships and coordinates with leadership regularly.
• Ensures timely delivery of business requirements to technical support teams.

Skills

ERP

Oracle Fusion

Finance

HR

Procurement

Education

Bachelor's degree

Job description

Purpose and Scope

Works under limited direction to develop, implement and sustain a comprehensive collaborative high quality support team for Enterprise Resource Planning (ERP) System (Oracle Fusion) support across Human Resources, Finance, and Business Operations.

Essential Job Functions

• Collaborates with business owners and Information Technology (IT) to develop short and long-range Oracle system priorities and support.
• Gathers, evaluates, documents and prioritizes business needs and requirements and translates into functional specifications.
• Manages and oversees Enterprise Resource Planning (ERP) team assignments, identification of business requirements, functional design process design (including scenario design and flow mapping), prototyping, testing, training and defining support procedures. Guides functional advisors in the holistic approach to operational, integration, quality and performance goals of solutions.
• Leads the evaluation, planning, development, and scheduling of all ERP functional changes and upgrades.
• Manages, coordinates, prepares and oversees the implementation of strategic operational initiatives that align with the functionality of the ERP system.
• Manages business relationships to establish collaborative and customer focused engagements.
• Initiates and participates in regularly scheduled meetings to collaborate and review priorities with District Leadership.
• Promotes and maintains partnership with Technical Support Team to ensure business needs are met in a timely manner, foster accountability in efforts to provide exceptional customer service and responsiveness.
• Coordinates with related team or department to ensure functional/operational needs are understood and assistance with connecting and translating those requirements to technical support for ERP are attained.
• Performs other related duties as assigned or directed.

Minimum Qualifications

Graduation from an accredited college or university with a Bachelor’s Degree in Education, Computer Science, Information Technology or a related field; PLUS five (5) years related experience in a related field; or an equivalent combination of related education and experience totaling nine (9) years. Strong technical background and vast knowledge of Finance, HR Fixed Assets, Inventory and Procurement preferred. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED).

Degree Equivalency Formula:

Bachelor’s Degree= 4 years plus required years of experience.

Master’s Degree= 2 years plus required years of experience. Where Master’s degrees are required, years for Bachelor’s Degrees must be included.

Additional Job Details

Salary range: $84,481.76 minimum to $120,660.75 maximum