Functional Business Analyst - Life Sciences (Hybrid)

Davita Inc.; Raleigh (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in the life sciences sector seeks an experienced professional with a strong technical background in AWS and SQL for a crucial role focused on managing operational performance and data analytics. You will be responsible for resolving domain-related issues, implementing product enhancements, and collaborating with cross-functional teams to ensure quality and efficiency in service delivery. This opportunity includes comprehensive benefits and is part of a performance-based incentive program. Applications are accepted until June 13, 2025.

Benefits

Medical, Dental, Vision, Life Insurance

Paid holidays and time off

401(k) plan with contributions

Disability benefits

Paid parental leave

Employee Stock Purchase Plan

Qualifications

• 3+ years of relevant experience.
• Functional knowledge of Life Sciences Commercial and DevOps systems.
• Experience with pharma third-party data.

Responsibilities

• Serve as the first contact for domain-related complaints.
• Implement operational changes and functional enhancements.
• Publish weekly and monthly status reports.

Skills

Technical expertise in AWS

Proficiency in writing complex SQL queries

Excellent communication skills

Experience analyzing high-volume data

Knowledge of data quality and cleansing processes

Education

Bachelor's or Master's degree

Tools

AWS

Tableau

Databricks

AWS Glue

Redshift

JIRA

Confluence

Job description

About AI & Analytics: Artificial intelligence (AI) and data analytics are becoming central to human-centric businesses. By understanding customer needs and behaviors, our clients can make informed decisions with data-supported strategies.

We help companies prototype, refine, validate, and scale AI and analytics products. Our focus is on transforming data into relevant intelligence through flexible data structures and streamlined architecture.

Roles & Responsibilities

• Serve as the first contact for domain-related complaints and queries regarding service levels and quality
• Support and resolve complex issues; handle ad-hoc requests
• Implement operational changes and functional enhancements
• Review operational performance, service level attainment, and suggest improvements
• Publish weekly and monthly status reports
• Coordinate with offshore support for guidance on fixes and enhancements
• Define new product features with the product manager and provide specifications
• Ensure product quality through testing, documentation, and maintenance

Required Qualifications

• Functional knowledge of Life Sciences Commercial and DevOps systems
• 3+ years of relevant experience with a Bachelor's or Master's degree
• Technical expertise in AWS, Tableau, Databricks, with experience in LS commercial domain support or development
• Experience working with pharma third-party data; strong communication and presentation skills
• Understanding of data quality, cleansing, and transformation processes
• Proficiency in writing complex SQL queries and stored procedures
• Experience analyzing high-volume, high-dimensional data
• Knowledge of database architecture and design
• Excellent SQL skills, preferably with AWS Athena
• Ability to identify key business requirements and develop data visualization solutions
• Effective stakeholder communication and problem-solving skills
• Experience in process setup, workflow creation, and use case development
• Ability to develop customized analytical reports for internal and external clients
• Collaborate with onsite and client teams to understand and translate business needs
• Participate in meetings and daily stand-ups to track progress
• Identify system improvements and initiate transformations
• Estimate resource needs and develop cost models
• Conduct regular process reviews using operational metrics
• Create actionable reports highlighting business trends and opportunities
• Knowledge of AWS Glue, Redshift, DevOps, Databricks, JIRA, Confluence

#LI-NC1

Applications accepted until 6/13/2025.

This role is eligible for Cognizant's annual incentive program based on performance.

Benefits include:

• Medical, Dental, Vision, Life Insurance
• Paid holidays and time off
• 401(k) plan with contributions
• Disability benefits
• Paid parental leave
• Employee Stock Purchase Plan

Salary and benefits are subject to change. Cognizant reserves all rights.