Fully Remote Intake Specialist Bilingual (Spanish)

Chrysalis Health; Fort Lauderdale (FL); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

401(k) with employer match

Remote work

PTO

Job summary

Chrysalis Health is seeking an Intake Specialist Bilingual (Spanish) to verify health insurance coverage and coordinate intake for clients seeking mental health services. The role emphasizes data entry, documentation, and efficient communication with families and providers.

This remote position requires Spanish-language proficiency, strong organization, and the ability to work independently while maintaining compliance with policies and background checks. Benefits include PTO and health coverage.

Qualifications

• High School diploma or GED required.
• Ability to professionally communicate in Spanish.
• Strong computer and data entry skills.
• Excellent organizational and time management abilities.
• Previous administrative experience preferred.
• Ability to work independently in a remote setting.
• Pass annual criminal background checks.
• Maintain a valid state driver’s license with required insurance.
• Safe driving record with no more than six points on MVR.

Responsibilities

• Verify prospective clients' health insurance coverage, benefits, and eligibility prior to scheduling appointments.
• Initiate contact with parents/guardians to introduce Chrysalis Health services.
• Work with Intake Supervisor to initiate assessments for interested clients.
• Enter client information into Microsoft Access and eCR accurately.
• Handle clerical duties, including filing referrals, copying intake packets, and processing mail.
• Manage high call volumes, assisting referral sources and clients efficiently.
• Maintain accurate records and respond to inquiries within 24 hours.
• Collaborate with diverse populations with empathy and professionalism.

Skills

Spanish communication

Data entry

Organizational skills

Education

High School diploma or GED

Tools

Microsoft Access

eCR

Job description

Intake Specialist Bilingual (Spanish)

Hourly Compensation: $16.00 + Up to $14,00.00 Bonus + Benefits + PTO

Are you passionate about making a difference in people's lives? Join Chrysalis Health as a Intake Specialist Bilingual (Haitian Creole) and play a crucial role in connecting individuals with essential mental health services. This position is ideal for detail-oriented professionals who thrive in a fast-paced environment and are dedicated to helping individuals access the care they need.

Why Join Us?

• Competitive pay with performance-based bonuses
• Comprehensive benefits package, including:
• Employer-contributed health, dental, and vision insurance
• Legal and pet insurance options
• Life insurance and voluntary GAP insurance
• 401(k) with employer match
• Professional growth opportunities, including pathways into clinical roles
• Work from the comfort of your home while making a direct impact in your community
• Supportive and collaborative team environment

Key Responsibilities:

• Health Insurance Verification: Verify prospective clients' health insurance coverage, benefits, and eligibility prior to scheduling appointments.
• Client Outreach: Initiate contact with parents/guardians to introduce Chrysalis Health services.
• Referral Coordination: Work with the Intake Supervisor to initiate assessments for interested clients.
• Data Management: Accurately enter client information into Microsoft Access Database and eCR.
• Administrative Support: Handle clerical duties, including filing referrals, copying intake packets, and processing incoming mail.
• Phone Communication: Manage high call volumes, assisting referral sources and clients efficiently.
• Compliance & Documentation: Maintain accurate records, respond to inquiries within 24 hours, and ensure compliance with all organizational policies.
• Collaboration & Compassion: Work effectively with diverse populations, demonstrating empathy and professionalism at all times.

What You Need to Succeed:

• Education: High School diploma or GED equivalent
• Ability to professionally communicate in Spanish
• Strong computer and data entry skills
• Excellent organizational and time management abilities
• Previous administrative experience preferred
• Ability to work independently in a remote setting
• Compliance Requirements:
• Successfully pass all annual criminal background checks
• Maintain a valid state driver’s license with required insurance coverage
• Safe driving record with no more than six points on MVR

What Sets Us Apart?

• A collaborative and supportive work environment
• Opportunities to work with diverse populations and make a lasting impact

At Chrysalis Health, we are committed to fostering a diverse, inclusive, and supportive workplace. As an equal opportunity employer, we do not discriminate based on race, color, gender, age, disability, or any other protected category. We also uphold a drug-free workplace policy in compliance with state and federal laws. If you require accommodations under the Americans with Disabilities Act, please inform us during the interview process.