Fully Remote Intake Specialist

Chrysalis Health; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employer-contributed health insurance

Dental insurance

Vision insurance

401(k) with employer match

Life insurance

Pet insurance

GAP insurance

Remote work

Job summary

Chrysalis Health is seeking an Intake Specialist to connect individuals with essential mental health services from a remote setting. You will verify Medicaid coverage, reach out to families, and coordinate referrals while entering data into Microsoft Access and eCR with accuracy.

The role requires strong organizational skills, Haitian Creole communication, and the ability to work independently in a remote environment.

Qualifications

• High School diploma or GED required.
• Ability to communicate in Haitian Creole.
• Strong data entry and computer skills.
• Excellent organizational and time management abilities.
• Remote work experience preferred.
• Must pass annual criminal background checks and have a valid driver’s license.

Responsibilities

• Medicaid verification: confirm active Medicaid coverage for prospective clients.
• Client outreach: contact parents/guardians to introduce Chrysalis Health services.
• Referral coordination: work with Intake Supervisor to initiate assessments.
• Data management: enter client information into Microsoft Access and eCR accurately.
• Administrative support: handle referrals, file intake packets, process mail.
• Phone communication: manage high call volumes and assist referral sources and clients.
• Compliance & documentation: maintain records, respond within 24 hours, ensure policy compliance.
• Collaboration & compassion: work with diverse populations with empathy and professionalism.

Skills

Data entry

Microsoft Access

Phone communication

Administrative support

Remote work

Education

High School diploma or GED

Tools

eCR

Job description

Intake Specialist

Hourly Compensation: $16.00 + Up to $14,00.00 Bonus + Benefits + PTO

Are you passionate about making a difference in people's lives? Join Chrysalis Health as a Intake Specialist and play a crucial role in connecting individuals with essential mental health services. This position is ideal for detail-oriented professionals who thrive in a fast-paced environment and are dedicated to helping individuals access the care they need.

Why Join Us?

• Competitive pay with performance-based bonuses

• Comprehensive benefits package, including:

• Employer-contributed health, dental, and vision insurance

• Legal and pet insurance options

• Life insurance and voluntary GAP insurance

• 401(k) with employer match

• Professional growth opportunities, including pathways into clinical roles

• Work from the comfort of your home while making a direct impact in your community

• Supportive and collaborative team environment

Key Responsibilities:

• Medicaid Verification: Ensure prospective clients have active Medicaid coverage.

• Client Outreach: Initiate contact with parents/guardians to introduce Chrysalis Health services.

• Referral Coordination: Work with the Intake Supervisor to initiate assessments for interested clients.

• Data Management: Accurately enter client information into Microsoft Access Database and eCR.

• Administrative Support: Handle clerical duties, including filing referrals, copying intake packets, and processing incoming mail.

• Phone Communication: Manage high call volumes, assisting referral sources and clients efficiently.

• Compliance & Documentation: Maintain accurate records, respond to inquiries within 24 hours, and ensure compliance with all organizational policies.

• Collaboration & Compassion: Work effectively with diverse populations, demonstrating empathy and professionalism at all times.

What You Need to Succeed:

• Education: High School diploma or GED equivalent

• Ability to professionally communicate in Haitian Creole

• Strong computer and data entry skills

• Excellent organizational and time management abilities

• Previous administrative experience preferred

• Ability to work independently in a remote setting

• Compliance Requirements:

• Successfully pass all annual criminal background checks

• Maintain a valid state driver’s license with required insurance coverage

• Safe driving record with no more than six points on MVR

What Sets Us Apart?

A collaborative and supportive work environment

Opportunities to work with diverse populations and make a lasting impact

At Chrysalis Health, we are committed to fostering a diverse, inclusive, and supportive workplace. As an equal opportunity employer, we do not discriminate based on race, color, gender, age, disability, or any other protected category. We also uphold a drug-free workplace policy in compliance with state and federal laws. If you require accommodations under the Americans with Disabilities Act, please inform us during the interview process.