Fully Remote | Customer Representative | Destination Weddings

Aisles & Abroad; California; Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Structured onboarding and training

Access to travel booking tools

Ongoing mentorship

Flexible remote work environment

Supportive team culture

Job summary

Aisles & Abroad is seeking motivated, service-oriented individuals to join our team as a Customer Service Representative. This fully remote role focuses on assisting clients with travel inquiries, reservations, and coordinating vacation details.

No prior travel industry experience is required. We provide comprehensive training and ongoing support in a structured remote environment.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to manage responsibilities independently in a remote setting.
• Previous customer service experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options and reservations
• Assist with booking and confirming flights, hotels, cruises, and vacation packages
• Review travel details for accuracy, including dates, traveler info, and accommodations
• Provide clear communication before, during, and after travel
• Maintain accurate client records and documentation
• Deliver professional and timely customer support

Skills

Strong written and verbal comms

Customer-focused

Online systems & digital platforms

Remote independence

Previous customer service helpful

Job description

Position Overview

We are seeking motivated and service-oriented individuals to join our team as a Customer Service Representative. for Destination weddings. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.

This role is ideal for individuals who enjoy helping others, staying organized, and working in a structured remote environment. No prior travel industry experience is required. Comprehensive training and ongoing support are provided.

Key Responsibilities

• Respond to client inquiries regarding travel options and reservations
• Assist with booking and confirming flights, hotels, cruises, and vacation packages
• Review travel details for accuracy, including dates, traveler information, and accommodations
• Provide clear communication before, during, and after travel
• Maintain accurate client records and documentation
• Deliver professional and timely customer support

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to manage responsibilities independently in a remote setting
• Previous customer service experience is helpful but not required

$40,000 - $70,000 a year

What We Offer

• Structured onboarding and training program
• Access to travel booking tools and supplier resources
• Ongoing mentorship and professional development
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.