Fully Remote Client Service | Vacation Coordinator

Remote; San Francisco (CA); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Structured onboarding

Remote-friendly environment

Professional development

Flexible remote work

Collaborative team culture

Job summary

Remote is seeking an entry-level, fully remote Client Service – Vacation Coordinator to support clients in planning and booking vacations. You will research and book packages, respond to inquiries, and guide the booking process from start to finish.

You will review travel details for accuracy, maintain client records, and provide follow-up support while benefiting from structured onboarding and ongoing training in a flexible remote environment.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable navigating online systems and digital platforms.
• Ability to work independently in a remote environment.
• Previous customer service or administrative experience is helpful but not required.

Responsibilities

• Assist clients with researching and booking vacation packages, hotels, and cruises.
• Respond to customer inquiries regarding travel options, availability, and reservation details.
• Support the booking and confirmation process from start to finish.
• Review travel details for accuracy, including dates, accommodations, and traveler information.
• Maintain organized client records and documentation.
• Provide follow-up support before and after travel.

Skills

Strong written communication

Verbal communication

Customer-focused

Attention to detail

Remote work independently

Job description

Defining the future of work & living globally

5,637 jobs · 6 companies

Fully Remote Client Service | Vacation Coordinator

We are seeking dependable and customer-focused individuals to join our team in a fully remote Customer Service – Booking Vacations role. This position supports clients with coordinating vacation plans, assisting with reservations, and ensuring a smooth and positive booking experience.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key Responsibilities

Assist clients with researching and booking vacation packages, hotels, and cruises

Respond to customer inquiries regarding travel options, availability, and reservation details

Support the booking and confirmation process from start to finish

Review travel details for accuracy, including dates, accommodations, and traveler information

Maintain organized client records and documentation

Provide follow-up support before and after travel

Qualifications

Strong written and verbal communication skills

Customer-focused mindset with attention to detail

Comfortable navigating online systems and digital platforms

Ability to work independently in a remote environment

Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer

Structured onboarding and step-by-step training

Access to travel booking tools and supplier resources

Ongoing mentorship and professional development

Flexible fully remote work environment

Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.