Full-Time Veterinary Front Desk Specialist

Three Trails Animal Hospital; Independence (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Three Trails Animal Hospital in Independence, MO is seeking a dedicated Veterinary Receptionist who excels in client service and front-desk operations. No veterinary knowledge required; comprehensive onboarding will be provided to help you learn our workflows and terminology.

You will greet clients, answer calls, process payments, and schedule appointments with compassion for pet owners. The role emphasizes teamwork, clear communication, and the ability to stay organized in a fast-paced clinic

Qualifications

• Minimum 1 year front desk or customer service experience in medical or veterinary settings.

Responsibilities

• Greet and check in clients and patients at the front desk.
• Manage a multi-line telephone system.
• Process payments and schedule future appointments.
• Provide compassionate customer service during anxious situations.
• Data entry and record maintenance in the practice management system.
• Communicate with clinical staff to relay messages.
• Maintain a clean, welcoming reception and waiting area.

Skills

Front desk experience

Customer service

Communication skills

Multitasking

Teamwork

Tools

Microsoft Office

POS systems

Appointment scheduling software

Multi-line phone systems

Job description

Three Trails Animal Hospital in Independence, MO is seeking a dedicated Veterinary Receptionist who excels in client service and front-desk operations. No veterinary knowledge required; comprehensive onboarding will be provided to help you learn our workflows and terminology.

You will greet clients, answer calls, process payments, and schedule appointments with compassion for pet owners. The role emphasizes teamwork, clear communication, and the ability to stay organized in a fast-paced clinic