Full-Time Urgent Care Patient Access Specialist

University of Missouri Health Care; Columbia Township (MO); On-site; USD 22,000 - 34,000; Full time

Job summary

University of Missouri Health Care is seeking a Patient Service Representative to deliver compassionate, patient-centered service at the Boonville Urgent Care. You will greet patients, verify demographics and insurance, process payments, and coordinate with clinical staff to ensure smooth visits.

The role is full-time, on-site at the Jackson Road Urgent Care location, with a base pay range of $15.81–$24.92 per hour plus a $1.00 weekend differential.

Qualifications

• Six months of frontline customer service and guest relations experience.

Responsibilities

• Greet, assist and guide patients and families to provide a welcoming, efficient check-in and check-out experience.
• Manage patient demographics, insurance and billing information with accuracy and courtesy.
• Support and communicate with care teams to resolve patient concerns and delays while maintaining a clean, organized waiting area.

Skills

Frontline customer service

Education

High school diploma

Job description

University of Missouri Health Care is seeking a Patient Service Representative to deliver compassionate, patient-centered service at the Boonville Urgent Care. You will greet patients, verify demographics and insurance, process payments, and coordinate with clinical staff to ensure smooth visits.

The role is full-time, on-site at the Jackson Road Urgent Care location, with a base pay range of $15.81–$24.92 per hour plus a $1.00 weekend differential.