Full Time Teller, Shillington, PA

Santander USA; Shillington (Berks County); On-site; USD 29,000 - 45,000; Full time

Job summary

Join a leading financial services company as a Full Time Teller in Shillington, PA. In this role, you will provide exceptional customer service, process transactions, and support branch operations. Ideal candidates have strong communication skills, cash handling experience, and a passion for helping others. Enjoy competitive pay and benefits in a supportive environment focused on your growth.

Benefits

Santander Benefits

Qualifications

• 6+ months cash handling experience.
• 6+ months customer service experience.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process transactions including deposits and withdrawals.
• Cross-sell bank products to deepen customer relationships.

Skills

Customer Service

Attention to Detail

Communication

Cash Handling

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Full Time Teller, Shillington, PA

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

We Want to Talk to You!

The Difference You Make:

As a Teller, you will assist with various financial needs and processing transactions. Your responsibilities include providing exceptional customer service, resolving concerns, minimizing risk, defending against fraud, referring product solutions, and escalating complex issues for timely resolution.

• Provide an elevated level of customer service by welcoming customers, minimizing wait times, and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and operational tasks.
• Maintain a clean and organized work area to create a welcoming environment.
• Support nearby branch locations as needed.

What You Bring:

To succeed, you should have:

• High school diploma, GED, or equivalent.
• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns.
• Ability to follow directions, policies, and procedures.
• Effective communication and listening skills.
• Comfort with digital tools and technology.
• Energetic, organized, and able to multi-task.
• Attention to detail and accuracy.
• Computer proficiency and basic math skills.
• Availability to work branch hours, including weekends and evenings.

Preferred: Experience with Microsoft Office and a demonstrated work history through various experiences.

What Else You Need to Know:

The annual base pay range is:

• Minimum: $29,250.00 USD
• Maximum: $45,000.00 USD

Benefits include Santander benefits and more. We promote a strong risk culture and encourage diversity and inclusion. Santander is an equal opportunity employer.

Working Conditions:

Minimal physical effort required; occasional lifting may be needed.

Employer Rights:

This description does not list all duties; duties may be assigned as needed. Employment is at-will.

Next Steps:

If interested, please apply. For accommodations, contact [e-mail].

About Santander:

We impact 140 million lives daily through innovation and adaptation, embodying the Santander Effect.