Full Time Teller - Gibsonburg

The Union Bank Company; Gibsonburg (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Teller in Gibsonburg, OH, where you will play a crucial role in providing exceptional customer service and handling cash transactions. This position involves assisting customers with their banking needs, resolving account issues, and promoting various financial products. As part of a dedicated team, you will contribute to the bank's success by achieving sales goals and maintaining positive relationships with clients. If you are detail-oriented and enjoy working in a dynamic environment, this opportunity is perfect for you to grow your career in the banking industry.

Benefits

Employee Stock Ownership Plan (w/ company match)

Paid Time Off

Tuition Reimbursement

Qualifications

• Prefer a high school degree and cash handling experience.
• Ability to work under stress and manage difficult situations.

Responsibilities

• Perform comprehensive, prompt, and efficient customer transactions.
• Assist customers with account problems and issues.
• Cross-sell financial institution services and products.

Skills

Cash Handling

Customer Service

Sales Skills

Attention to Detail

Education

High School Diploma

Tools

Teller Terminal

Computer System

Job description

Join a Community That Cares – Grow Your Career at The Union Bank Company!

Benefits offered:

• Employee Stock Ownership Plan (w/ company match)
• Paid Time Off (in addition to 10 paid holidays, 1 floating holiday, & birthday)
• Tuition Reimbursement
• And more!

We are currently searching for Full-Time Teller for our branch in Gibsonburg, OH!

Under the direction of the Head Teller, the Teller supports the company’s core values and focuses on providing an exceptional client experience. The Teller performs comprehensive cash receipt and payment services in accordance with financial institution procedures. Additionally, this person will perform a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of cashier’s checks and gift cards. The Teller also offers and opens deposit products while referring other bank products to the appropriate bank team member.

Primary Responsibilities:

Teller and Customer Service Responsibilities:

• Responsible for performing comprehensive, prompt, and efficient customer transactions and services.
• Assists customers with resolution of account problems and issues.
• Receives checks for cash and for deposits to accounts, verifies amounts, examines checks for proper endorsement and possible fraud, and enters deposits into the computer system.
• Cashes checks and processes withdrawals; pays out money after verification of customer and balances.
• Recommends the best bank products, including checking accounts, to customers by using the Service Excellence Process and asking for the business.
• Identifies sales opportunities at the Teller counter and at the drive-thru and makes professional referrals to other team members for products and services that cannot be opened by the Teller.
• Participates in sales goals established by management for items such as debit cards, credit cards, digital and mobile banking, and referrals for other bank products and services.
• Offers, opens, and refers, where appropriate, other financial institution products and services such as consumer and mortgage loans, checking and savings accounts, Wealth Management, Treasury Management, Commercial, deposit and loan products, merchant services, IRAs, certificates of deposit, and safe deposit boxes.
• Cross-sells financial institution services such as safe deposit boxes, savings, CDs, online & mobile banking, debit cards, and credit cards.
• Receives and processes mortgage, consumer loan and other payments and ensures the payments match balances due.
• Places holds on accounts, as necessary, for uncollected funds.
• Counts, verifies, and packages coin and currency for buy/sell to vault and Fed.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Assists in the bank-by-mail function, where available.
• Complies with all department and company policies and procedures.

Branch Operations:

• Keep abreast of changes in products, policies, and procedures, and attend training as needed.
• Ensures that the Teller station is orderly and properly stocked with forms, supplies, etc.
• Reports malfunctions of Teller terminals and other equipment used at the Teller station.
• May be responsible for bank opening/closing.
• Promotes and maintains positive relations with all contacts, customers, potential customers, and team members.
• Contributes to the fulfillment of department and company objectives and goals.
• Performs other duties as assigned.

Special requirements for the position:

• Prefer a high school degree and cash handling experience.
• Must be able to lift 25 lbs.
• Must have the ability and dexterity to count money.
• Must have the capability to work under stress and manage difficult situations.

**It is encouraged that all applicants attach a resume when applying.

The Union Bank Company is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see Human Resources should you have any questions about this policy or these job duties.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
419-659-2141.