Full Time Teller - Farmingdale

FourLeaf Federal Credit Union; Village of Farmingdale (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Full Time Teller to join their dynamic team in Farmingdale. This role involves processing financial transactions, providing exceptional member service, and ensuring compliance with banking regulations. The ideal candidate will possess strong multi-tasking and cash handling skills, along with a commitment to delivering a positive member experience. With a focus on teamwork and personal growth, this position offers opportunities for professional development in a supportive environment. Join a company that values excellence and member service, and take the next step in your banking career!

Benefits

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Reimbursement programs

Wellness programs

Annual bonuses

Qualifications

• 2 years customer service experience required.
• Ability to attend full-time training for 4 weeks.

Responsibilities

• Process financial transactions accurately and efficiently.
• Provide exceptional member experiences and identify needs.

Skills

Multi-tasking

Cash Handling

Sales

Education

High School diploma or higher

Tools

PC

Windows

Internet proficiency

Job description

Join to apply for the Full Time Teller - Farmingdale role at FourLeaf Federal Credit Union

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Join to apply for the Full Time Teller - Farmingdale role at FourLeaf Federal Credit Union

FourLeaf Federal Credit Union has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.

• Monday to Saturday availability required.
• Expected salary for this position is $20 per hour.
  
  

Responsibilities Include:

Operations:

• Effectively process financial transactions by utilizing FourLeaf systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payments, issuing bank checks, money orders, gift cards, and processing Speed Deposit and Night Drop transactions, if applicable.
• Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements, such as determining check holds while following funds availability policies.
• Identify red flags based on risk guidelines and refer escalations to supervisors when necessary.
• Manage teller line and drive-up traffic to limit waiting times.

Member Experience:

• Provide exceptional member experiences by cultivating relationships.
• Identify member needs and recommend beneficial products and services.
• Refer members to the platform or business partners to further assist with their banking needs.
• Engage with members as they enter the branch by welcoming them.
• Assist with lobby management by checking in with members waiting for platform services.
• Process requests that can be managed at the teller line, e.g., printing debit cards, submitting fraud claims and disputes.

Compliance:

• Support the branch by participating in opening/closing procedures, daily reports, audit tasks, and dual control.
• Maintain controls, reconciliations, and reports as needed, including verifying currency, balancing cash boxes, daily reports, CTRs, SARs.
• Stay updated and adhere to policies, procedures, and banking regulations.
• Identify and handle risks and fraud trends to minimize exposure.
• Comply with Bank Secrecy Act, Anti-Money Laundering, and OFAC regulations.

Strategy:

• Participate in achieving individual, branch, and organizational goals by meeting or exceeding performance metrics.

Computer Skills: PC, Windows, and Internet proficiency

FourLeaf Federal Credit Union offers benefits including medical, dental, vision, 401K with employer match, reimbursement, wellness programs, and annual bonuses.

Qualifications

Skills

• Required
• Multi-tasking: Advanced
• Cash Handling: Intermediate
• Sales: Advanced

Behaviors

• Required
• Detail Oriented: capable of completing tasks accurately
• Team Player: works well in groups
• Enthusiastic: shows eagerness and interest

Motivation

• Required
• Self-Starter: motivated to perform independently
• Growth Opportunities: eager to take on more responsibility
• Goal Completion: driven to finish tasks
• Peer Recognition: motivated by coworker praise

Education

• Required
• High School diploma or higher

Experience

• Required
• Ability to attend full-time training (M-F, 9 am-5 pm) for 4 weeks
• Open availability including Saturdays
• 2 years customer service experience
• 2 years cash handling experience

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales
• Industries: Banking