Full-Time Teller: Elevate Service & Banking Growth

F8F Santander Bank N.A.; Pennsylvania; On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Bank N.A. in York, PA is hiring a Full Time Teller to help customers with deposits, withdrawals, transfers, and everyday banking needs. You’ll provide friendly service, balance cash drawers, and uphold bank policies with accuracy.

You’ll engage customers, identify opportunities to meet financial goals, and use digital tools to show self-service options. Flexible hours including some weekends may be required to support branch operations.

Qualifications

• Education: High school diploma or GED required.
• 6+ months cash handling experience
• 6+ months demonstrated customer service experience
• Excellent customer service skills and a passion for helping others
• Ability to identify and escalate concerns of risk to appropriate channels
• Ability to follow directions, policies, and procedures
• Effective listening and communication skills
• Comfortable in using digital tools and technology to enhance customer engagement
• Energetic, organized and able to multi-task in a fast-paced, changing environment
• Understands the necessity and value of accuracy and attention to detail
• Computer proficiency and basic math skills
• Ability to work branch hours, which can include weekends and evenings
• Certifications: No Certifications listed for this job.

Responsibilities

• Assist with various financial needs and processing transactions.
• Provide exceptional customer service and resolve concerns.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Communication

Attention to detail

Basic math

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Bank N.A. in York, PA is hiring a Full Time Teller to help customers with deposits, withdrawals, transfers, and everyday banking needs. You’ll provide friendly service, balance cash drawers, and uphold bank policies with accuracy.

You’ll engage customers, identify opportunities to meet financial goals, and use digital tools to show self-service options. Flexible hours including some weekends may be required to support branch operations.