Full-Time Banking Teller: Service & Cash Expert

Santander; York (York County); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Bank is seeking a Full Time Teller at Bannister Street in York, PA. You will welcome customers, process transactions, and use digital tools to guide self-service options, while maintaining accuracy and complying with policies.

This role emphasizes customer service, risk awareness, and cross-selling opportunities within a fast-paced branch environment. Ideal candidates have 6+ months cash handling and customer service experience, a high school diploma or GED, and the ability to work

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Excellent customer service and a passion for helping others.
• Identify and elevate concerns of risk to appropriate channels.
• Follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to engage customers.
• Energetic, organized and able to multitask in a fast-paced environment.
• Understands the necessity and value of accuracy and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, creating a welcoming environment.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Risk awareness

Policy adherence

Communication skills

Digital tools

Attention to detail

Multitasking

Math skills

Weekend hours

Education

High school diploma, GED - Required

Tools

Microsoft Office

Excel

Job description

Santander Bank is seeking a Full Time Teller at Bannister Street in York, PA. You will welcome customers, process transactions, and use digital tools to guide self-service options, while maintaining accuracy and complying with policies.

This role emphasizes customer service, risk awareness, and cross-selling opportunities within a fast-paced branch environment. Ideal candidates have 6+ months cash handling and customer service experience, a high school diploma or GED, and the ability to work