Full Time Teller - Edmond West

MidFirst Bank; Edmond (OK); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Shift differential $5/hour after hours

40 hours per week

Job summary

MidFirst Bank is seeking a Teller to process transactions accurately and provide outstanding customer service in Edmond, OK. You will maintain a balanced cash drawer, greet customers, and cross-sell bank products to grow customer relationships.

The role requires a high school diploma, at least 6 months of cash handling or POS experience, and strong communication skills. Training and weekend availability are provided, with a focus on reliability and customer satisfaction.

Qualifications

• Minimum 6 months cash handling or POS experience in retail or equivalent.
• Excellent customer-service skills including oral and written communication.
• Attention to detail and ability to follow bank procedures.

Responsibilities

• Greet customers and maintain a welcoming, customer-focused environment.
• Process transactions accurately in a fast-paced setting while balancing the cash drawer.
• Cross-sell bank products and services to build relationships with customers.
• Develop customer loyalty by providing exceptional service and resolving inquiries.
• Research and resolve customer questions with positive solutions.

Skills

Cash handling

Customer service

POS experience

Communication skills

Team player

Detail orientation

Education

High School Diploma

Job description

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.

Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
• Building customer loyalty by developing relationships and always offering exceptional service
• Responding to customer inquiries and concerns by researching and identifying positive solutions

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills

• Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills

• Knowledge of banking products and procedures
• Successful sales record in a retail sales or banking environment
• Bilingual (fluent verbal and written Spanish) skills
• Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations

• Monday - Friday from 7:15 a.m. - 8:15p.m., Saturday from 8:45 a.m. to 3:15 p.m., and Sunday 11:45 a.m. to 4:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.
• Shift differential of $5.00/hour for any hours worked after 6:00p.m. Monday-Friday, after 1:00p.m. on Saturdays, and any hours worked on Sundays.

Education

High School (required)

Experience

Retail sales environment and/or previous banking experience (preferred) Minimum 6 months cash handling (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.