Full Time Teller, 3rd Street, Easton, PA

Santander; Easton (Northampton County); On-site; USD 29,000 - 45,000; Full time

Job summary

An established industry player is seeking a Full-Time Teller to join their team in Easton. This role is crucial as the first point of contact for clients, where you'll assist with various banking needs, resolve inquiries, and promote bank products. With a focus on exceptional customer service, you'll engage clients in meaningful conversations about their financial needs while ensuring efficient transaction processing. If you're detail-oriented, possess strong communication skills, and thrive in a fast-paced environment, this opportunity offers a chance to grow in the banking sector and make a significant impact on customer satisfaction.

Qualifications

• Must have H.S Diploma or equivalent work experience.
• 0+ years of cash handling experience in retail or banking required.

Responsibilities

• Provides exceptional customer service and resolves client inquiries.
• Educates customers on bank products and services.
• Assists in exceeding service goals and minimizing customer wait times.

Skills

Customer service skills

General Math skills

Detail oriented

Excellent communication skills

Ability to ask questions and identify needs

Education

H.S Diploma or equivalent work experience

Job description

Full Time Teller, 3rd Street, Easton, PA

Join to apply for the Full Time Teller, 3rd Street, Easton, PA role at Santander Bank, N.A.

Easton, United States of America

Job Family Description

Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions.

Essential Functions/Responsibility Statements

• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adheres to safe deposit box procedures/ operations and guidelines.
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
• Provides legendary Customer Service in addition to recognizing referral opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• H.S Diploma or equivalent work experience required.

Work Experience

• 0+ Years Cash Handling experience in a Retail or Banking environment required.

Skills And Abilities

• Superior customer service skills.
• General Math skills.
• Detail oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear, and consistent manner.
• Ability to effectively ask questions and identify needs to enhance the customer relationship.

Certifications

None Listed

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location

Easton, PA, Easton

Salary

$29,250 - $45,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking