Full Time Teller, 3rd Street, Easton, PA

Banco Santander SA; Easton (Northampton County); On-site; USD 29,000 - 45,000; Full time

Job summary

An established industry player is seeking a Full Time Teller to join their dynamic team in Easton. In this role, you will be the first point of contact for clients, assisting them with various banking needs, including account management and transaction processing. You will provide exceptional customer service, ensuring that all client interactions are handled efficiently and effectively. This position offers an opportunity to engage with customers and help them navigate their financial needs while working in a supportive environment. If you have a passion for customer service and a desire to grow in the banking industry, this role is perfect for you.

Qualifications

• Must perform essential duties satisfactorily and accommodate individuals with disabilities.
• 0+ years cash handling experience in retail or banking is required.

Responsibilities

• Provide exceptional customer service for straightforward inquiries.
• Educate customers about bank products and services.
• Assist in exceeding service goals by minimizing customer wait times.

Skills

Superior customer service skills

General Math skills

Detail oriented

Excellent communication skills

Ability to identify customer needs

Education

H.S Diploma or equivalent work experience

Job description

Full Time Teller, 3rd Street, Easton, PA
Country: Vereinigte Staaten

USA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions.

USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.

Essential Functions/Responsibility Statements:

1. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
2. Adheres to safe deposit box procedures/operations and guidelines.
3. Educates and engages customers in conversations regarding their current and future financial needs and educates customers about bank products and services.
4. Assists in exceeding service goals by minimizing customer wait times and accurately and efficiently processing customer transactions.
5. Provides legendary customer service in addition to recognizing referral opportunities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• H.S Diploma or equivalent work experience (Required)

Work Experience:

• 0+ Years Cash Handling experience in a Retail or Banking environment (Required)

Skills and Abilities:

• Superior customer service skills.
• General Math skills.
• Detail oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear, and consistent manner.
• Ability to effectively ask questions and identify needs to enhance the customer relationship.

Certifications:

None Listed

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Base Pay Range:

Minimum: $29,250.00 USD
Maximum: $45,000.00 USD