Full-Time Teller

First Financial Credit Union; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Vacation time

Health insurance (medical, dental, and

401(k) with company matching

Wellness reimbursement

Tuition reimbursement

Job summary

First Financial Credit Union is seeking a friendly Teller to greet members, perform routine transactions, and balance cash drawers with accuracy.

You will handle deposits, withdrawals, transfers and check cashing, provide account information, and promote additional services while upholding security and peer cooperation.

The role requires a high school diploma and cash-handling experience, with Saturday shifts and team-oriented hours.

Qualifications

• Must communicate effectively with members, supervisors & co-workers.
• Perform minor math calculations & balance large amounts of money & negotiable instruments.
• Demonstrate accuracy & attention to detail and cooperative team spirit.
• Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs.

Responsibilities

• Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier’s checks.
• Balance teller drawer at the end of shift and comply with all policy and control procedures.
• Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.

Skills

Communication

Math calculations

Attention to detail

Teamwork

Customer service

Education

High School diploma or equivalent

Job description

Description

Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions.

Essential Duties

1. Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
2. Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier’s checks.
3. Balance teller drawer at the end of shift and comply with all policy and control procedures. Ensure strict adherence to established security procedures.
4. Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.

Non-essential Functions

1. Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone.

Scheduling & Benefits

• Schedule includes working every Saturday.
• Benefits include paid time off (vacation time, sick time, personal absence, holidays), health insurance (medical, dental, vision), 401(k) with company matching, wellness reimbursement, tuition reimbursement, and much more!

Expectations

1. Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
2. Greet members promptly and respond appropriately to member service requests.
3. Process the average # of transactions per month, established per branch.
4. Maintain a monthly balancing record established by the Excessive Balancing Guidelines.
5. Other expectations are summarized on Teller Performance Expectations and Measurements.

Requirements

Education

High school graduate or equivalent

Experience

6 months cash-handling experience, plus must be bondable.

Knowledge, Skills, Abilities

Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude.