Full-Time Teller

Ffnm; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company matching

Wellness reimbursement

Tuition reimbursement

Job summary

Ffnm in Albuquerque, NM seeks a teller to perform member transactions including deposits, withdrawals, and check cashing while maintaining accurate records and excellent service.

Responsibilities include assisting with safe deposit access, selling money orders, balancing drawers, and directing members to appropriate departments. The role requires attention to detail and a professional appearance in a busy environment.

Qualifications

• Must communicate effectively with members, supervisors & co-workers.
• Perform minor math calculations & balance large amounts of money & negotiable instruments.
• Demonstrate accuracy & attention to detail and cooperative team spirit.
• Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs.

Responsibilities

• Greet members and perform routine transactions including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
• Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier’s checks.
• Balance teller drawer at the end of shift and comply with policy and control procedures. Ensure strict adherence to security procedures.
• Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.
• Other duties as assigned, including typing, filing, computer input & answering the telephone.

Skills

Effective communication

Math calculations

Attention to detail

Customer service

Team cooperation

Professional appearance

Education

High school diploma or equivalent

Job description

Description

Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions.

Essential Duties

1. Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
2. Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier’s checks.
3. Balance teller drawer at the end of shift and comply with all policy and control procedures. Ensure strict adherence to established security procedures.
4. Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.

Non-essential Functions

1. Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone.

Scheduling & Benefits

• Schedule includes working every Saturday.
• Benefits include paid time off (vacation time, sick time, personal absence, holidays), health insurance (medical, dental, vision), 401(k) with company matching, wellness reimbursement, tuition reimbursement, and much more!

Expectations

1. Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
2. Greet members promptly and respond appropriately to member service requests.
3. Process the average # of transactions per month, established per branch.
4. Maintain a monthly balancing record established by the Excessive Balancing Guidelines.
5. Other expectations are summarized on Teller Performance Expectations and Measurements.

Requirements

Education:High school graduate or equivalent

Experience: 6 months cash-handling experience, plus must be bondable.

Knowledge, Skills, Abilities:Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude.