Full time Team Member

Workstream; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

flexible schedules

health insurance

dental insurance

vision insurance

401k matching

Job summary

Chick-fil-A in Charlotte, NC is seeking a Team Member to deliver exceptional customer service, assist guests with product information, and ensure a positive dining experience.

You will join a dynamic, people-focused team at a locally owned Chick-fil-A franchise that values leadership development and community involvement.

Qualifications

• Proven ability to multitask in a fast-paced environment.
• Strong communication and active listening during customer interactions.
• Excellent problem-solving and conflict-resolution skills.
• Ability to document information effectively and maintain records.
• Knowledge of products and customer service best practices.
• Experience in customer service roles.

Responsibilities

• Serve customers by providing information and assistance.
• Resolve service and product problems.
• Ensure customer satisfaction and a positive experience.

Skills

Multitasking skills

Analytical mindset

Conflict resolution abilities

Excellent communication skills

Active listening skills

Customer service experience

Market knowledge

Problem-solving capabilities

Documentation skills

Strong phone skills

Job description

Team Member at Chick-fil-A

Are you a highly skilled and motivated individual looking for an immediate opportunity to join a dynamic team? Do you thrive in a positive, people-focused environment? If so, we have the perfect job for you!

Chick-fil-A is more than just a restaurant - it's a place where teamwork and leadership development are valued. As a Team Member, you will have the chance to work alongside talented individuals and contribute to the overall excellence of our customer service. Our locally owned and operated franchise is dedicated to investing in the future of our Team Members and giving back to our communities.

Responsibilities:

• Serve customers by providing all necessary service and product information
• Resolve service and product problems
• Ensure customer satisfaction and a pleasant user experience

Requirements:

• Multitasking skills
• Analytical mindset
• Conflict resolution abilities
• Strong phone skills
• Active listening skills
• Effective documentation skills
• Market knowledge
• Problem-solving capabilities
• Quality focus
• Excellent communication skills
• Product knowledge
• Customer service experience

At Chick-fil-A, we offer a range of benefits and perks, including:

• flexible schedules
• health insurance
• dental insurance
• vision insurance
• 401k matching

Location: Chick-Fil-A Waverly, 11530 Waverly Center Dr, Charlotte, NC 28277

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.