Full Time Supervisor - Kenwood, OH

tcbrands; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew seeks a results-driven Store Sales Lead to deliver friendly, efficient service on the sales floor and help hit store sales goals. You will connect with clients, build repeat business, and maintain deep knowledge of our apparel line—including fit and fabrics—for confident recommendations.

You will support visual merchandising, assist with store events and CRM activities, and mentor part-time teammates, enabling a cohesive, high-energy shopping experience.

Qualifications

• Bachelor's Degree in Business or related field preferred.
• 1-3 years' experience in retail store management.
• 2 years' experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop a following of repeat clients.
• Maintain in-depth knowledge of apparel, fit, fabric and intended use.
• Participate in visual merchandising to drive sales and a positive customer experience.
• Assist with store events and CRM activities to reward repeat business.
• Mentor part-time and seasonal client associates.

Skills

Microsoft Office

POS systems

Communication

Team leadership

Cross-functional collaboration

Education

Bachelor's degree in Business

Tools

CRM systems

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Business or related field preferred
• 1-3 years' experience in retail store management
• 2 years' experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

18.30 - 19.23 - 20.15 USD Hourly

TravisMathew is an Equal Employment Opportunity