Full Time Supervisor - Pinecrest, OH

TravisMathew Company; Beachwood, Northern (OH, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

TravisMathew in Beachwood, Ohio seeks an experienced retail store manager to lead daily operations, drive sales and deliver exceptional service. You will mentor staff, manage merchandising, and own CRM activities to reward repeat business.

The role requires 1–3 years in retail store management, a Bachelor's degree in Business or related field, and strong communication with cross-functional teams. Hours include evenings and weekends; Equal Employment Opportunity employer.

Qualifications

• Bachelor's Degree in Business or related field.
• 1-3 years' experience in retail store management.
• 2 years' experience in a client services related capacity.

Responsibilities

• Instill an approachable sales and service focus on the floor to meet goals.
• Connect with clients and build repeat clientele to drive individual sales.
• Maintain knowledge of apparel each season, including fit and use of the line.
• Assist with creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience.
• Participate in and assist with store events and CRM activities to reward repeat business.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and events.
• Provide mentorship to part-time and seasonal client associates.

Skills

Sales goals

Customer service

Team leadership

Merchandising

Communication

Education

Bachelor's Degree in Business

Tools

POS systems

Microsoft Office

Back office ops

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity- and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

TECHNICAL COMPETENCIES (Knowledge, Skills & Ability)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Business or related field preferred
• 1-3 years' experience in retail store management
• 2 years' experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

0.00 - 0.00 - 0.00 USD Hourly

TravisMathew is an Equal Employment Opportunity