Full-Time Store Team Lead - Lead, Grow & Make Impact

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; North Olmsted (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, and vision coverage

Retirement planning with company match

Life and disability insurance

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is seeking a Store Team Lead/Shift Manager in North Olmsted, Ohio.

This full-time role focuses on guiding daily store operations, mentoring staff, and delivering strong customer service in a busy retail environment. You will supervise cash handling, merchandise organization, and performance metrics while contributing to Goodwill’s mission of helping the community thrive through its programs and outreach.

Qualifications

• Minimum 6 months of leadership experience.
• High school diploma or GED required.
• Exceptional customer service and teamwork skills beneficial.

Responsibilities

• Oversee daily store operations to ensure smooth running.
• Inspire and motivate team members to meet and exceed goals.
• Run cash register, organize merchandise, and monitor store metrics.

Skills

Leadership

Customer service

Teamwork

Education

High school diploma or GED

Tools

POS software

Job description

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is seeking a Store Team Lead/Shift Manager in North Olmsted, Ohio.

This full-time role focuses on guiding daily store operations, mentoring staff, and delivering strong customer service in a busy retail environment. You will supervise cash handling, merchandise organization, and performance metrics while contributing to Goodwill’s mission of helping the community thrive through its programs and outreach.