Full Time Store Manager

Littlefield Companies; Batesville (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

Littlefield Companies in Batesville, AR is seeking a reliable Store Manager to deliver exceptional customer service, process transactions accurately, and maintain a clean, organized store and checkout area. You will also lead a well-functioning store team to achieve daily goals.

The role requires supervising deli or cashier staff, creating efficient schedules, managing inventory, and ensuring policies are followed.

Qualifications

• High school diploma or equivalent preferred.
• Experience in cashier or customer service preferred.
• Ability to handle cash transactions accurately.
• Basic computer skills and familiarity with POS systems.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and lift up to 25 pounds.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet customers in a friendly and professional manner.
• Process customer transactions accurately (cash, credit, debit).
• Maintain a clean, organized checkout area.
• Provide product information and respond to inquiries.
• Lead and supervise deli or cashier team.
• Oversee daily operations and scheduling.
• Monitor inventory and restock shelves.
• Ensure pricing and discounts are correct.
• Follow safety and security procedures.
• Collaborate with team to ensure smooth store operation.
• Handle customer concerns promptly.
• Perform general cleaning and upkeep.

Skills

POS systems

Cash handling

Customer service

Leadership

Scheduling

Inventory management

Communication

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Job description

We are seeking a reliable and customer-oriented individual to join our team as Store Manager. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor. As a Store Manager, you will play a crucial role in providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store and checkout area. You will also be responsible for creating and maintaining a well-functioning, highly effective store team.

Duties And Responsibilities

• Greet customers in a friendly and professional manner.
• Efficiently and accurately process customer transactions, including cash, credit, and debit payments.
• Ensure that the correct prices and discounts are applied to each item.
• Provide information about products, promotions, and store policies to customers.
• Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner.
• Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies.
• Monitor and report any discrepancies or suspicious activities at the checkout.
• Collaborate with other team members to ensure the smooth and efficient operation of the store.
• Follow all safety and security procedures to protect customers, employees, and company assets.
• Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment.
• General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot.
• Other duties as assigned.

Qualifications For The Job

• High school diploma or equivalent preferred.
• Previous experience in a cashier or customer service role is preferred.
• Mathematical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately and efficiently.
• Basic computer skills and familiarity with point-of-sale systems.
• Positive attitude and a willingness to assist customers.
• Ability to stand for extended periods and lift/move objects up to 25+/- pounds.
• Flexibility to work evenings, weekends, and holidays as needed.
• Supervision and Leadership:
• Provide guidance, support, and leadership to deli or cashier team members.
• Oversee daily operations and ensure team members adhere to company policies and procedures.
• Develop and implement an efficient employee schedule to ensure the operations of the store are first priority.
• Training and Development:
• Conduct training sessions for new team members, ensuring they are familiar with deli or cashier procedures.
• Provide ongoing coaching to enhance team members' skills and performance.
• Foster a positive and collaborative work environment.
• Inventory Management:
• Monitor and manage inventory levels for deli or cashier supplies.
• Place orders and restock items as needed.
• Conduct regular inventory checks to minimize shortages and waste.
• Quality Control:
• Ensure the quality and freshness of deli products, conducting regular checks for adherence to recipes and presentation standards.
• Monitor cashier transactions for accuracy and adherence to cash-handling policies.
• Customer Service Excellence:
• Address escalated customer inquiries or concerns, providing solutions and ensuring customer satisfaction.
• Lead by example in delivering exceptional customer service and fostering a positive customer experience.
• Cash Management:
• Oversee cash handling procedures, including opening and closing registers, making change, and preparing deposits.
• Conduct periodic cash audits to ensure accuracy and accountability.
• Process end-of-day paperwork and report on a timely manner to the corporate office.
• Communication:
• Communicate effectively with the Assistant Manager and team members, providing updates on tasks, goals, and changes in procedures.
• Collaborate with the Assistant Manager to maintain seamless operations.
• Respond to corporate, supervisory, and auditor emails in a timely manner.