Full-Time Store Clerk

Goodwill of Central Iowa; Norwalk (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Full-Time Store Clerk to join their team in Norwalk, Iowa. In this engaging role, you'll be the first point of contact for customers, providing exceptional service while managing donations and merchandise. You'll enjoy a competitive starting wage, flexible shifts, and a comprehensive benefits package, including medical, dental, and retirement plans. This position offers a unique opportunity to contribute to a mission-driven organization that values kindness and respect. If you're ready to make a difference and grow your career, this is the perfect opportunity for you!

Benefits

Full benefits package including medical, dental, and vision insurance

Weekend Shift Premium of $1.00/hour

15% discount at retail stores

Career development opportunities

No retail holiday season

Qualifications

• Excellent customer service skills and effective communication.
• Ability to work positively in a team and handle cash transactions.

Responsibilities

• Greet and assist customers in a courteous manner.
• Sort and organize donated goods for sale.
• Operate cash register and ensure accurate cash handling.

Skills

Customer Service

Effective Communication

Basic Math Skills

Teamwork

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) System

Job description

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Goodwill of Central Iowa provided pay range

This range is provided by Goodwill of Central Iowa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $16.00/hr

New Norwalk Location - Opening Soon!

Goodwill of Central Iowa is hiring now for Full-Time Store Clerks. This position is tentatively scheduled to start the week of April 28, 2025, at our newest store set to open in Norwalk, Iowa!

Goodwill of Central Iowa is looking for a Full-Time Store Clerk to accept, sort, and merchandise donated goods, cashier, and deliver outstanding customer service with our values of love, kindness, and respect.

Successful candidates have:

• Excellent customer service skills
• Flexibility and work positively on a team
• Effective communication and basic math skills - point-of-sale (POS) system experience is a plus!
  
  
  

Good values

Good mission

Goodwill of Central Iowa

Perks:

• A competitive starting wage of $14.50/hour
• Weekend Shift Premium of an additional $1.00/hour on Saturday and Sunday shifts!
• Full benefits package including medical, dental, vision insurance, retirement plan, and PTO - click here to learn more!
• No retail holiday season! Shifts are scheduled Monday - Saturday: 8 am - 10 pm and Sunday: 11 am - 6 pm
• Career development opportunities
• 15% discount at our retail stores
  
  
  

Our Store Clerks serve as the first point of contact for Goodwill of Central Iowa’s (GCI) retail customers at both the sales floor or at the donation door. This position will provide excellent customer service and respond to customer needs in a timely manner; operate a cash register, select and rotate merchandise, clean and organize fixtures, and merchandise donated goods. Store Clerks will receive, sort and process donated goods from the donation door to the sales floor.

What you'll do here:

• Greet, assist, and engage with customers in a helpful and courteous manner
• Receive donations from the public
• Sort donations, stack and organize sorted merchandise, ensure quality of goods processed meets standards
• Work with supervisors to arrange and rotate items on the sales floor, keep merchandise organized and easily accessible to customers
• Practice safe cash handling and operate the cash register, including calculating and balancing cash register as scheduled
• Carryout general cleaning tasks, such as: sweeping, scrubbing, dusting, and mopping
• Use a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift
• Meet daily production goals
• Other duties as assigned
  
  
  

What you’ll need:

• Excellent customer service skills
• A high school diploma or currently attending high school or GED classes, or a minimum of four years of any combination of military service, high school, or related full-time paid employment
• Availability to work days, evenings, and weekends
• Ability to carry, lift, push or pull 40 pounds
• Ability to tolerate variations in work environment temperature
• Ability to stand for long periods of time
• Be at least 16 years of age
• Effective communication and basic math skills
• Must be able to pass a criminal background check and a dependent adult and child abuse background check
• Ability to carry, lift, push or pull up to 40 pounds regularly
• Ability to tolerate variations in work environment temperature
• Ability to be stationary or mobile for long periods of time
• This position requires a flexible schedule which includes days, evenings, and weekends to support business needs
  
  
  

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

If you are ready to work for an organization that brings out the best in people, apply today!

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Des Moines' People's Choice 2024 Best Thrift Store!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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