Full-Time Stockroom Operations Supervisor

Kohl's; Joliet (IL); On-site; Full time

Job summary

Join Kohl's as a Full-Time Stockroom Operations Supervisor, where you'll lead operational processes while developing the skills of associates and ensuring excellence in customer service. This role is vital for maintaining an efficient stockroom and supporting seamless store operations. The ideal candidate is an experienced supervisor with great communication skills and a commitment to teamwork.

Benefits

PTO and Vacation Buy Program

Medical, Dental, Vision coverage

401k with company match

Life Insurance

Employee discounts

Qualifications

• Must be at least 18 years of age.
• Experience supervising teams or associates.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Supervise store operations to ensure efficient processes.
• Train and direct associates in store operational procedures.
• Maintain inventory accuracy and manage stockroom operations.

Skills

Communication

Leadership

Teamwork

Education

High School Diploma or equivalent

Job description

Full-Time Stockroom Operations Supervisor

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.

What You’ll Do

Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment

Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices

Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes

Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources

Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards

All Supervisor roles at Kohl’s are responsible for:

Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture

Exercising good judgment; taking appropriate partners as needed

Modeling, guiding and providing direction to associates

Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention

Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty

Use key performance indicators (KPIs) to make informed business decisions that drive overall store results

Accomplishing multiple tasks within established timeframes

Training, monitoring and reinforcing company policies, procedures, standards and guidelines

Maintaining adherence to company safety policies for the safety of all associates and customers

Key holder responsibilities include opening and closing store processes, and providing direction to associates

Other responsibilities as assigned

What Skills You Have

Required

Must be at least 18 years of age or older

Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals

Strong verbal/written communication and interpersonal skills

Flexible availability, including days, nights, weekends, and holidays

Preferred

2 years experience in retail or similar industry

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

Ability to perform the accountabilities listed in the “What You’ll Do” Section.

Ability to satisfactorily complete company training programs.

Ability to comply with dress code requirements.

Basic math and reading skills, legible handwriting, and basic computer operation.

Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

Perform work in accordance with the Physical Requirements section.

Physical Requirements

Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).

Ability to visually verify information and locate and inspect merchandise.

Ability to comply with health and safety standards.

Role Specific Information

Job Description

About the Role

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.

What You’ll Do

• Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment

• Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices

• Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes

• Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources

• Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards

All Supervisor roles at Kohl’s are responsible for:

• Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment; taking appropriate partners as needed

• Modeling, guiding and providing direction to associates

• Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

• Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

• Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention

• Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty

• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results

• Accomplishing multiple tasks within established timeframes

• Training, monitoring and reinforcing company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Key holder responsibilities include opening and closing store processes, and providing direction to associates

• Other responsibilities as assigned

What Skills You Have

Required

• Must be at least 18 years of age or older

• Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals

• Strong verbal/written communication and interpersonal skills

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• 2 years experience in retail or similar industry

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.

• Ability to satisfactorily complete company training programs.

• Ability to comply with dress code requirements.

• Basic math and reading skills, legible handwriting, and basic computer operation.

• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Perform work in accordance with the Physical Requirements section.

Physical Requirements

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

• Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).

• Ability to visually verify information and locate and inspect merchandise.

• Ability to comply with health and safety standards.

Pay Range: $20.75 - $32.20Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

About the company

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. That goes for our associates too. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. We’re down to earth, but we’re up for the challenge. We’re friendly, but we’re focused. We work hard, but we have fun. Experience life at Kohl’s.

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