FULL TIME Service Technician.

Sir Grout Boston; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Equipment provided

Job summary

Sir Grout Boston is hiring a Full-time Service Technician to perform floor and hard surface restoration in homes and businesses in the Jacksonville area. You will use our equipment to restore marble, travertine, tile, and other surfaces while ensuring customer satisfaction.

The role requires strong customer interaction, reliability, and the ability to work independently in field conditions. Typical hours start early in the morning with some evenings and Saturdays.

Qualifications

• Customer-focused role requiring professional interaction with clients.
• Experience operating floor machines (e.g., 175 rpm swing machines) a plus.
• Ability to lift heavy equipment and materials up to 75 lbs.
• Must be trainable and able to follow specific instructions.

Responsibilities

• Arrive on time to each job and complete a thorough walk-through with the customer.
• Perform all quoted tasks to customer satisfaction.
• Answer customer questions calmly and professionally.
• Conduct final inspection with the customer and sign-off on the invoice.
• Collect full payment and update customer before leaving the site.

Skills

Customer service

Floor machine operation

Attention to detail

Independent work

Reliability

Heavy lifting

Driver's license

Drug test readiness

Education

High school diploma acceptable

Job description

SIR GROUT IS HIRING!!! (Jacksonville and surrounding communities)

Jacksonville’s premier grout, tile, stone company is looking for a strong candidate as our business is growing and in need of great people. If you have a background in the trades or construction industries and are ready to work for a great company with a customer orientated culture and a strong future, look no further.

Job Description

Are you looking for a job that keeps you busy and pays well? Then Sir Grout will be a great fit for you. Due to recent growth in our company, Sir Grout of NE Florida is hiring a FULL TIME Service Technician.

The FULL Service Technician is responsible for the floor/hard surface restoration work in homes and businesses and ensuring that the customer is completely satisfied with the service performed. The candidate must be exceptional when dealing with customers. It's a "hands-on" role where you will be using our unique machinery and materials to restore and reseal marble, travertine and tile floors, showers, counter tops and other hard surface areas that are damaged and in need of beautifying. This is not an office position.

Job Responsibilities

• Show up on-time for each job, and complete an initial walk-through with the customer.
• Perform all quoted tasks for the customer to their complete satisfaction.
• Answer any questions for the customer calmly and politely (the customer is always right)
• Conduct a final, thorough walk-through inspection with the customer.
• Collect full payment for the work and have the customer sign-off on the invoice.
• Call in with a full update before leaving the job site.

An Ideal Candidate For This Role Should Have

• A "customer first" attitude and an ability to interact professionally with customers.
• Some experience working with a 175rpm floor machine or "swing machine"
• Strong attention to detail and cleanliness. Must be meticulous and organized.
• Must be able to work independently with little to no supervision.
• Reliable work ethic, honest and on time. Especially on time!
• Must be trainable; able to follow specific instructions. Able to lift heavy equipment (75 lbs.).
• Available weekdays, occasional Saturdays and some evenings.
• A working cell phone
• Previous stone restoration, tile installation, construction background and sales experience all a major PLUS.
• MUST BE ABLE TO PASS DRUG TEST.
• A CLEAN DRIVER RECORD IS NECESSARY FOR EMPLOYMENT
• A FLORIDA MVR IS REQUIRED FOR EMPLOYMENT

Compensation

• Salary starts at $18 -$20 an hour or more depending on experience, leading to progressive commission based compensation.

POSITION LOGISTICS

• Location: Position covers all of Duval, St John’s, Nassau, and Clay counties
• Environment: Mostly inside homes and businesses (95%); some outdoor (5%)
• Equipment: Provided by Sir Grout
• Materials: Provided by Sir Grout
• Must have your own vehicle and phone
• COVID19 - Temperature checks, masks, gloves, face shields and booties provided.'

COVID-19 Precaution(s)

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

Typical End Time

• 3PM

Typical Start Time

• 7AM

This Job Is

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $20.00 per hour