Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Virginia Beach (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement company is seeking a Full Time Sales Specialist for ProServices. This role involves guiding Pro customers in their projects, providing expert advice, and ensuring customer satisfaction. Ideal candidates will have sales and customer service experience, along with a passion for helping others succeed in their projects.

Benefits

Bonuses based on sales performance

Top-tier health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Qualifications

• 1-2 years sales experience, identifying and selling products.
• 1-2 years customer service experience, resolving issues.
• Proficiency with retail technology like smartphones and tablets.

Responsibilities

• Assist Pro customers in locating, demonstrating, and ordering merchandise.
• Build customer relationships using CRM tools.
• Promote Pro rewards and credit solutions.

Skills

Sales experience

Customer service

Problem solving

Bilingual skills

Education

High school diploma or equivalent

Tools

Retail technology

Job description

Full Time - Sales Specialist - ProServices - Day

Join to apply for the Full Time - Sales Specialist - ProServices - Day role at Lowe's Companies, Inc.

Continue with Google

Role Overview

Your Impact at Lowe's

As a Pro Sales Specialist, you will guide and consult Pro customers, helping them build, maintain, repair, and operate across multiple properties and job sites. Your expertise will assist customers in finding the right products and services to elevate their projects. If you enjoy helping people and solving problems in a fast-paced environment, this role is ideal for you.

How We Support You

• Earn bonuses based on sales performance.
• Access top-tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance.
• Plan for your future with a 401(k) match and Employee Stock Purchase Program.
• Enjoy a 10% Associate Discount.
• Learn new trade skills via our Track to the Trades program.

For more details on benefits, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

Pro Sales Specialists are active, moving throughout the store, assisting Pro customers, discussing project needs, and helping solve their business challenges. Your expertise ensures customer needs are met efficiently.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply for product orders via Fulfillment and Delivery.
• Inform customers about service, brand, and value benefits of the Fulfillment and Delivery network.
• Build customer relationships using CRM tools to improve service and sales.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Communicate product, warranty, and application information.
• Cross-train in other store areas to enhance customer service.
• Complete other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify and sell products based on customer needs.
• 1-2 years customer service experience, resolving issues, assisting with product location, greeting, and building relationships.
• Ability to sit, bend, stand, move around, and lift up to 25 lbs. unassisted.
• Availability for various shifts, including nights and weekends.
• Proficiency with retail technology like smartphones and tablets.
• Obtain sales-related licensure if required by law.

Preferred Qualifications

• Experience in sales or customer service with sales goals or metrics.
• Experience entering and submitting customer sales orders.
• Relevant professional certification.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran talent to apply, supporting community growth and teamwork.

Travel Requirements

This role may occasionally require travel for meetings, training, or support to neighboring stores.

Working Conditions

Environmental factors vary; work may be indoors or outdoors, exposed to weather, noise, and physical activity. Lifting guidelines limit single lifts to 75 lbs., with team lifts used as needed.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company with over 1,700 stores and approximately 300,000 employees, serving around 16 million customers weekly. Based in Mooresville, NC, Lowe's is committed to community support and developing skilled trades. Visit Lowes.com for more information.