Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Birmingham (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Pro Sales Specialist to guide Pro customers in selecting materials for their projects. This role focuses on understanding customer needs, providing solutions, and building lasting relationships. Ideal candidates will have sales and customer service experience, and enjoy working in a dynamic environment. Benefits include performance bonuses, health insurance, and tuition assistance. Join a community-focused team dedicated to skilled trades development.

Benefits

Performance bonuses

Top-tier health insurance options

Tuition assistance programs

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Trade skills development

Qualifications

• 1-2 years sales experience with ability to identify and sell based on customer needs.
• Proficiency with retail technology such as smartphones and tablets.

Responsibilities

• Assist Pro customers in locating, selecting, and ordering merchandise.
• Build customer relationships using CRM tools to enhance service and sales.

Skills

Customer Service

Sales

Bilingual

Education

High school diploma or equivalent

Tools

CRM tools

Retail technology

Job description

Full Time - Sales Specialist - ProServices - Day

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Overview

As a Pro Sales Specialist, you will serve as a guide and consultant for Pro customers visiting our store. These customers are building, maintaining, repairing, and operating across multiple properties and job sites, requiring materials and supplies to support their projects.

Your Role

Your sales expertise will help Pro customers find the right products and services to elevate their projects. If you enjoy assisting people and solving problems in a dynamic environment, this role may be ideal for you.

Benefits

Whether seeking a part-time role or a career growth opportunity, Lowe's offers many benefits beyond competitive pay and flexible schedules, including:

• Performance bonuses
• Top-tier health insurance options
• Tuition assistance programs
• Company-matching 401(k) and Employee Stock Purchase Program
• 10% Associate Discount
• Trade skills development through our Track to the Trades program

For more details, visit our benefits page.

Daily Activities

Pro Sales Specialists are active within the store or garden center, engaging with customers via phone and face-to-face. Your focus will be on understanding customer project needs, offering solutions, and ensuring their requirements are met effectively.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply to fulfill product orders via our network.
• Inform customers about service, brand, and value benefits of our fulfillment options.
• Build customer relationships using CRM tools, enhancing service and sales.
• Promote MVP Pro rewards, partnership programs, and credit solutions.
• Provide product, warranty, and application information related to Lowe's programs.
• Cross-train in other store areas to enhance customer service and product knowledge.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify and sell based on customer needs.
• 1-2 years customer service experience, resolving issues and building relationships.
• Ability to sit, stand, bend, lift up to 25 lbs, and work flexible shifts including nights and weekends.
• Proficiency with retail technology such as smartphones and tablets.
• Obtain any required sales licenses or registrations.

Preferred Qualifications

• Experience in sales or customer service with sales goals.
• Experience entering and managing customer sales orders.
• Relevant professional certifications.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran applicants to join our community-focused team.

Additional Details

This role does not require regular travel but may occasionally involve travel for meetings or training. Conditions vary by location, including indoor and outdoor environments, with exposure to weather and noise. Lifting limits are set at 75 pounds with proper techniques and equipment.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 company serving millions weekly through over 1,700 stores and employing around 300,000 associates. Based in Mooresville, NC, Lowe's is committed to community support and developing skilled trades. For more info, visit Lowes.com.

Equal opportunity employer. All employment practices are administered without regard to protected categories. Starting pay varies based on several factors. For benefits info, visit our benefits page.