Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Lansdale (Montgomery County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Full-Time Pro Sales Specialist to engage with Pro customers, assisting them with their project needs. This role involves guiding customers on product selection, coordinating orders, and promoting services. The ideal candidate will have sales and customer service experience, with opportunities for bonuses and educational support.

Benefits

Bonuses based on sales performance

Top-tier health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Qualifications

• 1-2 years of sales experience.
• 1-2 years of customer service experience.

Responsibilities

• Assist customers in locating and ordering merchandise.
• Communicate benefits of services to customers.
• Utilize CRM tools to improve service.

Skills

Sales

Customer Service

Bilingual

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Full Time - Sales Specialist - ProServices - Day

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About the Role

As a Pro Sales Specialist, you will guide and consult with Pro customers, assisting them with building, maintaining, and repairing across various properties and job sites. Your expertise will help customers find the right products and services to advance their projects.

How We Support You

• Earn bonuses based on sales performance.
• Access top-tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance.
• Plan your financial future with a 401(k) match and Employee Stock Purchase Program.
• Enjoy a 10% Associate Discount.
• Learn new trade skills through our Track to the Trades program.

Your Day at Lowe's

You will be active in the store, engaging with Pro customers, understanding their project needs, and offering solutions. Your consulting services ensure customer needs are met effectively.

Key Responsibilities

• Understand the Pro business and assist customers in locating, demonstrating, and ordering merchandise.
• Coordinate with Lowe's Pro Supply for product orders and delivery.
• Communicate the benefits of our services and programs to customers.
• Utilize CRM tools to build relationships and improve service.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Train in other store areas to enhance customer service.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years of sales experience.
• 1-2 years of customer service experience.
• Ability to lift up to 25 lbs and work flexible shifts.
• Proficiency with retail technology.
• Legal sales-related licensure if required.

Preferred Qualifications

• Experience in sales or customer service with sales goals.
• Experience entering sales orders.
• Relevant professional certifications.
• Bilingual skills.

Additional Information

Travel is occasional; environmental conditions vary. Follow safety guidelines for lifting and equipment use.

Lowe's is committed to diversity and encourages bilingual, military, and veteran applicants. For more info, visit https://talent.lowes.com/us/en/benefits.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, Business Development, Customer Service
• Industry: Retail