Full-Time Sales Lead - Famous Footwear

Famous Footwear; Missoula (MT); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Sales Lead, where your passion for shoes and customer service will shine. In this dynamic role, you will inspire your team and create an engaging shopping experience for every customer. With responsibilities ranging from driving sales to maintaining store operations, you will play a crucial part in fostering a culture of camaraderie and excellence. This is a fantastic opportunity to grow your career in retail while celebrating the joy of footwear. If you love shoes and thrive in a team-oriented environment, this position is perfect for you!

Qualifications

• Passionate about providing excellent customer service and shoe recommendations.
• Ability to mentor and train associates on sales and operational processes.

Responsibilities

• Drive sales and create a welcoming environment for customers.
• Maintain store organization and assist with retail operations.

Skills

Customer Service

Team Leadership

Retail Operations

Sales Techniques

Mentoring

Communication

Education

High School Diploma/GED

Tools

Basic Computer Skills

Job description

FAMOUS FOOTWEAR #62196 GRANT CREEK TOWNE CENTER, MISSOULA, Montana, United States of America

Job Description

Posted Tuesday, January 7, 2025 at 7:00 AM

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly, you LOVE shoes and whatever your style, you help every person who enters the store feel a little bit of that Famous Feeling.

What You’ll be Doing

• Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you’ll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection.
• Elevate to Your Goal-Crushing Era: You’ll bring your best to each day, take accountability for your goals and their impact on Famous Footwear’s overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!
• Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to inventory, nothing gets past your keen eye for detail. You’ve got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable.
• Connect the Dots: Your high standards will keep you sticking to company policies. You don’t shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!
• Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave.
• Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others.
• Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.

Preferred Qualifications & Education

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Physical Requirements and/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.
• Knowledgeable in general retail practices and procedures needed to keep things running smoothly.
• Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together.
• Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager.
• Skilled at mentoring and training associates on selling and operational processes.
• Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.

Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.